Help Desk Technician Jobs in District of Columbia
10 District of Columbia Help Desk Technician jobs found on Monster.Jobs 1 to 10 of 10
Bart & Associates Washington, DC, 20319
Tier II Help Desk Technician Title: Tier II Help Desk Technician Location: Washington DC Duration: FULL TIME Rate: OPEN Work Status: Must be a US Citizen as required by the Government contracts. Bart and Associates is looking for a Tier II Help Desk Technician The Help Desk Technician shall work as a member of a team or independently with general direction on moderately complex technical is...
AT&T Corp. Washington, DC, 20319
Location: Washington, DC Must have outstanding Customer Service skills. Requires strong communications skills both written and verbal. Position may require travel up to 20%. REVIEWS AND PROVIDES TIER 1 SUPPORT FOR REMEDY TICKETS: •Responds to and diagnoses problems through discussion with users, on-site technicians, designated Red Cross staff and vendors. •Assigns case to in-house tech or swivel...
STG, Inc Washington, DC, 20319
About the Team: Explore a career opportunity with STG, Inc. and put your Help Desk Technician experience to the test. This Help Desk Technician position will support the mission of a major Federal Government agency's nation-wide user community focused on providing enterprise IT services. About the Job: The Helpdesk Specialist position supports contractual responsibilities to include but not lim...
Applied Information Sciences, Inc. Washington, DC, 20319
Are You Looking To Join A Dynamic & Collaborative Firm With a Performance Culture That Invests in Working With The Latest Technologies? Then You Should Consider AIS. A little bit about us: AIS is a technical services company that specializes in custom application development working with the latest Microsoft technologies. We are not only a Microsoft managed partner with Gold competencies but we a...
The Washington Post Company Washington, DC, 20071
The Technician coordinates, documents, tracks and resolves incidents and completes work orders per departmental procedures. These pertain to PC and Macintosh architecture and operating systems, telephones, and specialized equipment. The Technician provides support to clients on a variety of software and hardware platforms and provides client administration to various system resources. MINIMUM RES...
The Washington Post Washington, DC
Job Description The Technician coordinates, documents, tracks and resolves incidents and completes work orders per departmental procedures. These pertain to PC and Macintosh architecture and operating systems, telephones, and specialized equipment. The Technician provides support to clients on a variety of software and hardware platforms and provides client administration to various system resour...
CLEARANCE LEVEL NEEDED: TOP SECRET/SCI Async-Nu Microsystems is seeking a Service Desk Technician who will serve as the first point of contact between S/ES-IRM and our VIP customers. The position is primarily responsible for maintaining positive information technology client relations by communicating effectively to provide in-person, telephone and email-based technology support. The successful c...
SAIC WASHINGTON, DC
Description : SAIC has an immediate opening for a Service Desk Agent to support the Pension Benefit Guaranty Corporation located in the DC/Metro area. JOB DECSCRIPTION: The Service Desk agent is the first line of contact with the PBGC customer base. As such the agent is responsible for the creation of Interactions and Incidents. The Service Desk Agent will provide basic technical and process a...
MetroStar Systems Washington, DC, 20319
The position is primarily responsible for maintaining positive information technology client relations by communicating effectively to provide in-person, telephone and email-based technology support. The successful candidate will answer trouble calls, troubleshoot problems to determine the cause, determine resolution, escalate service requests to appropriate tier II and tier III team members for r...
JOB TITLE: Junior IT Operations Support Specialist PROJECT OVERVIEW: The client has an immediate need for a Junior Information Technology Operations Support Specialist to join our team. The primary responsibilities extend across two major functional areas: 1) the operational health of web-based application systems in a 24x7x365 production environment, and 2) the deployment of changes to componen...
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Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in District of Columbia
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Improves client references by writing and maintaining documentation.
Improves system performance by identifying problems; recommending changes.
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