Help Desk Technician Jobs in Georgia
This position is located in our GA, Ft Gordon facility Lead Help Desk Technician FGDC/513th MI BDE, Ft. Gordon, GA TS/SCI Clearance Required Capable of providing Tier I and basic Tier II support to customers with hardware, software, and application problems. Can work through all types Tier II issues with telephone assist. Capable of running an entire remote site by themselves with demanding custom...
Amerisave Mortgage is looking for a Help Desk and Desktop Support Technician to work in our IT department. Ideal candidates will have a minimum of 1 year experience in this field and a Bachelor’s degree. The position is responsible for providing tier 1 and tier 2 level technical assistance in person and via phone, email and chat. Responsible for diagnosing and resolving technical hardware and soft...
Description Answer help desk support phone calls; handle or route to the appropriate tiered technician. Complete or assist with hardware/software installs. Inputs help desk ticket information into Remedy application. Tracks software usage, availability of licenses and run audit reports using Numara Track It. Support users for the following applications: JEDMICS, Contenta, PCMS and TeamCenter. Qual...
About Us The Mission of Infinity Network Solutions is to enable our clients to achieve their maximum potential by improving their business processes through implementation and management of technology delivered by highly-trained and dedicated professionals. Our integrity-minded approach to each project ensures that at no time will any design rules or regulations be bent, twisted or broken to facil...
The IT Support Center Specialist II serves as a frontline technical specialist assigned to the ComIT Support Center; directly responds to calls for assistance on IT service interruptions/outages, or IT applications, products, and services; and assists subordinate Specialists as needed. When a client call cannot be quickly resolved by the incumbent, the call may be assigned to another Specialist ac...
IT Network Technician-Grovetown, GA-Contract to Hire Did you know that Gartner has positioned CompuCom as #1 in its Magic Quadrant for End-User Outsourcing? Come work for the leader today! Our client is a leading company seeking a full-time IT Network Technician. This company manufacturer and distributor of team sportswear, athletic wear, outer wear, and accessories with multiple divisions within...
RESPONSIBILITIES: A Kforce client is seeking a Desktop Technician in Athens, Georgia (GA). The role of Desktop Technician is to help Employees with all facets of the corporate computing environment. The Desktop Technician must combine an understanding of Macintosh , Windows and VoIP with firsthand experience. Excellent communication and interpersonal skills combined with technical skills are essen...
Are you the type of person that likes to figure out software and hardware to the point you become an expert on it? Do you enjoy troubleshooting issues that you may have no idea how it works, but strive to not only solve the problem but know why your solution works? If so, then we have a position at MBA waiting for you. MBA needs an individual who is self-motivated and exceptional with computer sof...
Level 1 Field Technician-Port Wentworth, GA-Contract to Hire At CompuCom, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. Overview: In this role, you will be utilizing your own vehicle and expensing mileage weekly. Performs service, repair and/or installation of company product(s) including system hardware, software, P...
This position is located in our GA, Robins AFB facility Provides installation, maintenance and troubleshooting support of voice, video, and/or data communications networks. 1. Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques. 2. Installs and configures network hardware and software. 3. Provides network troubleshooting...
JOB SUMMARY: The PC Support Tech fields Information Technologies department calls, troubleshoots, documents and resolves IT related issues. The Tech must work in timely and efficiently while ensuring attendance, quality, and customer service needs are met. DUTIES AND RESPONSIBILITIES: Answer incoming calls and log all customer questions and issues accurately and efficiently into ticketing system T...
Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
Upload your resume and let employers find you!
It's that simple!
Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Georgia
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.
Participates in development of client training programs by identifying learning issues; recommending instructional language.
Popular Help Desk Technician Articles
Computer and Information Technology Jobs
Computer and IT workers are in high demand now and are expected to be among the most sought-after workers in the coming years. Explore IT careers now.
Sample Resume for a Midlevel IT Help Desk Professional
Does your help desk resume need help? Showcase technical, diagnostic and customer service skills to generate interest. Get inspired with this sample.
Sample Resumes by Industry
Writing a resume specific to your industry is a great way to be a star candidate. If you need help customizing your resume to your field, check out these resume examples for various careers.
Sample Resume for an Entry-Level IT Worker
This sample resume shows how recent technology graduates can translate their internship experiences into strong material for their resumes.
Sample Resume for an Entry-Level Software Engineer
Are you skilled at writing code but need help writing your resume? Get ideas from this sample resume for an entry-level software engineer.