Help Desk Technician Jobs in Maryland
Job Title: Senior Service Desk Technician with Location: Linthicum, MD TS/SCI Clearance is required Summary Our client is an industry leading company that uses the extensive experience of its team to develop solutions for both civilian and government clientele. They are actively pursuing candidates who are well- qualified and detail-oriented Senior Service Desk Technicians. Responsibilities • Prov...
Job Title: Senior Service Desk Technician with TS/SCI Location: Linthicum, MD TS/SCI clearance is required. Must be CI poly eligible Summary Our client is an industry leading company that uses the extensive experience of its team to develop solutions for both civilian and government clientele. They are actively pursuing candidates who are well- qualified and detail-oriented Senior Service Desk Tec...
GIO Technologies, Inc. Help Desk Technician GIO Technologies, is a technology consulting firm, located in Forest Hill Maryland. We specialize in providing a full range of IT services to support small and medium businesses in Maryland and Pennsylvania. We provide network/server installations, remote help desk services, and consulting on a wide range of applications. Description The Technician’s rol...
Location: Baltimore, MD Education: High School Diploma Experience: 2+ years Citizenship: U.S. Citizenship is required Additional: All applicants will be required to submit a background investigation application prior to beginning work and must be able to pass a suitability check. Project Summary: T-Rex Corporation is currently seeking a Helpdesk Technician to support the Department of Health and H...
SONA Networks is currently hiring Helpdesk Technicians. Candidates will perform hardware/software installations and upgrades, troubleshoot hardware/software issues, create/maintain images, evaluate/test new hardware/software, and provide support for remote access. Candidates will work with Help desk tickets which are defined as being either Service Requests (i.e. software installs or other service...
Description Supports a large user base consisting of Windows 7 laptops, desktops and tablets, multi-function network attached printers and peripherals, as well as smart phones. Uses SCCM and other tools to deploy and configure workstation OS and software. Installs approved software and drivers. Performs lifecycle replacement of hardware desk side with the customer. Searches knowledge base for exis...
Description Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are met. Assists the customer in resolving complex technical problems on a primary account by providing guidance regarding software and hardware problems. Resolves and/or refers highly complex technical problems as appropriate. Foll...
Job Description: Help Desk Specialist will provide serge support for telephone, online and in-person technical customer to resolve software and hardware issues on PC desktop and laptops in a DoD environment. This is a surge support position/part time/additional work load with varying hours and days. Responsibilities: The technician will be working in on Microsoft Windows 7 machines, supporting a w...
Link Solutions, Inc. “Mission First…Customer Always” CMMI Level 3 ISO 9001:2008 ISO 20000:2011 Help Desk I Education High School Diploma or GED Experience Must possess 1+ year of relevant IT/Help Desk experience or related experience and training Citizenship Requirement (US Citizen) Clearance Required Secret Location Edgewood, MD Job Responsibilities: · Serve as the initial point of contact for tr...
Job title: Help Desk Specialist Tier I - Surge Support Location:Aberdeen, MD Security: Secret Clearance Certifications: A+ or Network+ or Security+ certification required. MCSA Ability to obtain SCCP within 3 months of starting. Required Education: HS diploma plus 4-6 years of related experience 1-3 years of customer service experience Min. 3 years of desktop and computer peripheral support /troub...
Allegany College of Maryland Evening/Weekend Helpdesk Technician Allegany College of Maryland invites applications for a part-time Evening/Weekend Helpdesk Technician position. Please visit our website at https://jobs.allegany.edu to view the job description and required qualifications. If interested please apply on-line through our website by December 18, 2013. EQUAL OPPORTUNITY/ AFFIRMATIVE ACTI...
Helpdesk Technician I Key Ideas. Key Solutions. Simple strategies that have helped Master Key Consulting grow to become one of Maryland’s largest American Indian owned companies and one of the Federal Government’s largest Government Wide Acquisition Contract suppliers. Founded in 2001 and headquartered in Bethesda, Maryland – Master Key Consulting supports nine (9) federal agencies in eleven (11)...
We are seeking a LAN/Desktop Tech for an opening in Columbia, MD to provide end user support. This position will offer the selected candidate an opportunity for growth. Functional Responsibilities In this role, the primary responsibility is to provide support for a busy internal IT team. Duties will include: * Answer phones for department and take user/internal customer help calls * Coordinate and...
Advanced C4 Solutions Multiple
AC4S(Advanced C4 Solutions, Inc.) is hiring qualified IT professionals to support the newly awarded five year EITO contract supporting the U.S. Intelligence Community. The EITO program has been established to acquire support services required to ensure mission critical data, derived and transmitted by the Global Enterprise Command Centers (GECC). The support services include various 24x7x365 opera...
Honeywell is a Fortune 100 diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes, and industry; turbochargers; and performance materials. Based in Morris Township, N.J., Honeywell’s shares are traded on the New York, London, and Chicago Stock Exchanges. For more news and information on Honeywell,...
ENTRY LEVEL MARKETING REPS NEEDED FIRST CLASS is a premier marketing company in the MARYLAND area. We are looking to bring on motivated, energetic marketing reps this week. We need enthusiastic, goal oriented individuals, who want to succeed in a competitive high energy environment. We are offering: Fun and positive work environment. Opportunity for management Optional travel Unlimited opportuniti...
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What are some Marine career jobs that transfer to civilian jobs?
I know that most Marine careers dont transfer easily into civilian jobs, like Infantry, Force Recon, etc. But there has to be some that are civilian related. Thanks.
What does Help Desk Technicians Need to Know?
I'm looking for an entry level job in the IT field, and I can't find a complete list of what they want you to know as a help desk technician. I know you need to know about remote assistance, networks,...
How do I become a network administrator?
What is the best employment route if you want to be a network administrator? I will be graduating in December with a BBA in computer information systems. The university that I attend is more focused ...
What is a good salary for Help Desk Technician in Copenhagen, Denmark ?
Hello everybody, please give me a overview about salaries in copenhagen, I would like to get more infos about gross salary for Help Desk Technician, First Line Support with English and another europea...
What is the best employment route if you want to be a network administrator?
I will be graduating in December with a BBA in computer information systems. The university that I attend is more focused on the business side. I am aware of the certifications. I am wondering what jo...
Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Maryland
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.
Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
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