Help Desk Technician Jobs in Massachusetts

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18 Massachusetts Help Desk Technician jobs found on Monster.

Jobs 1 to 18 of 18
Devonshire Recruiting & Consulting Partners is seeking a Help Desk Technician for our Lexington area client. The qualified candidate with have experience providing support and training related to a variety of services in a mixed Windows/Mac environment. Key Responsibilities: · Provide email, telephone and in-person support to both technical and non-technical individuals. · Set up and maintain all...
Summary: As part of the global IS team, the IS/Help Desk Technician provides local and remote Internal Systems support for Kewill’s US employees as well as for employees located within various global offices. Essential Functions and Responsibilities include: · Investigates, troubleshoots and resolves issues with software, hardware and peripherals · Builds and configures new desktop and laptop syst...
Design Communications Ltd. is a custom manufacturer of architectural products, including signage and other specialty elements. DCL is currently seeking a qualified candidate to join our IT team in Boston as a Help Desk Technician. Here at DCL we are a small shop that is leveraging the “large enterprise” technologies of the day to drive business. Therefore we need to support it all - Virtualization...
Summary: To provide Tier-I Help Desk technical support for Global’s information technology end-users and select Global business partners, during the hours of 7am to 3pm, 8am to 4pm and/or 3pm to 10pm, Monday thru Friday. Details: The Tier-I Help Desk Support Specialist will work closely with IT management, and Network Engineering to help resolve issues and problems reported by Global’s End user co...
Help Desk Computer Support Specialist Job Description Job Summary: Retrofit is a 30 year old Managed and Professional Services Company that has transformed to the management of cloud and hybrid networks.​ We are a Microsoft, HP and Barracuda business partner.​ RetroFit Technologies is looking for Help Desk Computer Support Specialists to work with existing Information Technology staff to provide d...
Contract: 6 Months Franklin, MA Senior IT Client Support Technician Job Description: Provide maintenance and support technical issues on all EMC software and hardware products in addition to all VMWare driven virtual equipment in the Education Services labs and classrooms worldwide. Assist all Instructors with lab sessions as needed and provide assistance to Instructors or Developers when preparin...
Position: Junior Support Technician (Microsoft) Location: Cambridge, MA Length: Permanent Hours: 8:00am - 5:00pm (no travel) Salary: $45,000.00 - $65,000.00 Our client in Cambridge, MA is looking for a Microsoft centric Desktop Support Technician to join their established team of 3 Support Technicians. This position reports to the IT Manager and is responsible for maintaining the daily operation o...
Geotechnical Field Technician GeoTesting Express (GTX), provides comprehensive geotechnical laboratory and field testing services of soil, rock, geosynthetics and other materials below the ground surface. GTX determines the physical and mechanical properties of underground material for site characterization, geotechnical design, quality control and performance assessment purposes. Utilizing state-...
The Global Network Operations Engineer / Systems Administrator position requires a highly motivated and multifaceted individual to contribute to and be part of a proactive, responsive and customer focused Operations group. Our Client’s Global Operations Center is the heart-beat of providing exception technical service to support the website and those who depend upon it to seek jobs or fill employm...
This position will be responsible for help desk and on-site support including the following: • Staffs the Medical Enterprise Service Desk (MESD) and performs PC maintenance. • Answers user calls and records all necessary information using the Database trouble ticket system. • Offers assistance over the phone and follows the problem through to resolution. • Assigns problems to the Computer Repair T...
Company Confidential Andover, MA, 01810
This position is a hands-on technical position requiring IT knowledge in various areas. Excellent opportunity to advance to a management level position. In this position your will be the sole IT person to support a small company of less than 50 employees. Help Desk Administration Handles help desk activities and provides on-call support. Responds to escalated help desk issues; Oversees the adminis...
RESPONSIBILITIES: Work with other Support Center analysts and Senior Technicians to understand workstation support needs. Resolve calls that have been escalated in the Call Tracking system; assume primary responsibility for clients workstation support; provide hands-on and remote controlled workstation support services; provide expertise on support services when requested by peers and clients. May...
RESPONSIBILITIES: Work with other Support Center analysts and Senior Technicians to understand workstation support needs. Resolve calls that have been escalated in the Call Tracking system; assume primary responsibility for clients workstation support; provide hands-on and remote controlled workstation support services; provide expertise on support services when requested by peers and clients. May...
COMPETENCIES: Must enjoy solving a wide variety of problems on a continual basis. Skills and experiences with the use of technology in a business environment, including exposure to Help Desk Support, data communications/networks, and application environments (mainframe, work-group, and desktop). Experience with customer service functions such as workstation support; demonstrated exceptional organi...
Required Skills QUALIFICATIONS: Associates Degree in Computer Science or related discipline, and at least two, typically four years experience in computer support. Excellent customer service, interpersonal, organizational and communication skills; ability to work in a fast paced changing environment. RESPONSIBILITIES: Work with other Support Center analysts and Senior Technicians to understand wor...
Position Summary Under the supervision of DotWell’s Manager of Network Operations, the Desktop Support Technician will perform a wide range of duties for the I.S. Department. The Desktop Support Technician will ensure consistently high levels of customer satisfaction by supporting end users in-person, over the phone, by email, and via our help desk ticketing system. This includes the responsibilit...
The Lead Technical Support Specialist will act as Help Desk team leader by overseeing daily Help Desk operations and mentoring/training Help Desk support staff and work study students. The Lead will also act as a help desk specialist and technician supporting the technology needs of Olin’s students, faculty and staff. Basic responsibilities include managing, prioritizing and delegating support req...
NOTICE OF VACANCY Job Posting # 14-113 Opening Date: June 16, 2014 Closing Date: Open Until Filled TITLE: Technology Assistant TYPE OF POSITION: Part-Time (up to 16 hours/week), Temporary (available immediately through the end of September, 2014; pay $14.00 - $16.00/hour, commensurate with experience LOCATION: District, Hopkinton, Massachusetts AREA OF CONSIDERATION: All qualified candidates Under...
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Technology Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Massachusetts
(947 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.7%
Associates
20.5%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(635 Respondents)
Source: Monster.com Careerbenchmarking Tool

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