Help Desk Technician Jobs in Massachusetts
COMPANY SEEKS A HELP DESK TECHNICIAN LeMaitre Vascular is a leading global provider of innovative medical devices for the treatment of peripheral vascular disease. We develop, manufacture and market disposable and implantable vascular devices to address the needs of vascular surgeons and interventionalists. The company is listed on NASDAQ General Purpose of the Job: Candidate will provide IT suppo...
New England Research Institutes (NERI) was founded in 1986 and has grown to become a research organization with a global reputation for high-quality research, innovative thinking, and the use of state-of-the-science tools and techniques. NERI continues to be a leader in public health research, clinical trials management, epidemiology, and state of the art media and dissemination research. NERI's u...
Our downtown Boston, MA client is in need of a Help Desk – Desktop Support Technician. Key Characteristics: The Technician provides advanced IT technical support services to site users working in partnership across IT as an extended member of the service delivery team. · Ability to support an advanced level of software applications and applicable information systems. · Troubleshoot, repair and mai...
Busy North Shore Orthopedic Medical Practice seeks:Entry Level - IT Help Desk in Peabody office M-F 9:30am-5:30pm IT technician needed to support local & remote users, multiple applications, printers and phones, upgrades and PC repairs. Candidates must be proficient in MS Office, able to learn multiple software programs quickly, work independently, efficiently and effectively. MUST be professional...
Job Number: 216211 Jr. Service Desk Professional (Tier 1) Service Desk (Tier 1) Support Specialist is to ensure proper computer operation so that end users can accomplish business tasks. Knowledge & Experience 2-4 Years of IT Support experience supporting an IT service desk Windows Experience - Support OS and Software issues as needed Knowledge of basic computer hardware Experience with desktop an...
SEEKING 1 Desktop Specialist Position Summary: -Responsible for Customer/user satisfaction as it relates to IT services and support -Knowledge of hardware/Microsoft operating systems through current version -Experience supporting MS Office Suite through current versions -Act as support technician for sites as assigned -Performs tasks associated with managing, prioritizing and resolving Desktop tic...
Role:We have a need for a Sr. Service Desk Technician to assist on an opportunity at our customer for the next 3 months+ in Cambridge MA. The shift is 8AM-5PM or 8:30AM-5:30PM (Whatever The Customer Decides) and we need someone who can work on a Level 1 to Level 2 Service Desk that has assisted in troubleshooting internal and external professionals. The Service Desk Representative Sr is responsibl...
The Judge Group is currently seeking a Network Operations Technician to build out a team for one of our clients in Milford, MA. We are looking for a level 1 resource and a level 2 resource. Responsibilities: -UNDERSTANDS EVENT MANAGEMENT AND CAN TRIAGE INCIDENTS -MONITORING & MANAGEMENT -UNDERSTANDS OUT-SOURCED MANAGEMENT -HANDLING TICEKTS^ RESPONSES -FOLLOW COMPANY PROCESSES AND DRIVE CHANGE -ROU...
POS Field Technician-Springfield, MA-Contract to Hire Take your career to the next level with CompuCom. We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution. Overview: Performs service, repair and/or installation of company product(s) including system hardware, software, PCs and Point of Sale (POS) equipment....
The support technician II will be required to provide support for a wide range of technical issues. This position involves deployment, maintenance and troubleshooting of issues relating to hardware, operating systems, and applications and providing an appropriate level of training on technical issues to employees. This position will be required to manage customer requests from receiving the initia...
The support technician III is required to provide support for a wide range of technical issues. This position involves deployment, maintenance and troubleshooting of issues relating to hardware, operating systems, and applications and providing an appropriate level of training on technical issues to employees. A level III Support Technician, will be an escalation point for more challenging and sen...
Job Summary The Build Technician is primarily responsible for performing software builds for all computer related equipment requiring a Client approved build. Principal Responsibilities: (Essential Function) • Maintains, troubleshoots, and provides technical support for laptop and desktop computer build process. • Work on requisitions of new equipment to determine application needs for new and exi...
Massasoit Community College –Electronics Technician II (PC Technician) About Massasoit Community College: We at Massasoit Community College pride ourselves in our tradition of excellence and in our historic mission of accepting all who desire to learn. We are dedicated to creating a challenging and supportive environment where the members of our community can attain their educational and personal...
Major responsibilities: Under the supervision of the IT Director the IT Support Technician provides first line hardware, software and telephone support to IT customers at multiple locations in the north Worcester county area. Provide IT customers support and training in the use of existing and new technologies, including audio/visual presentations related equipment. Troubleshoot common computer, s...
Overview This role is part of a highly skilled IT team responsible for supporting my client's IT and telecommunications infrastructure globally. You will be working within the function as helpdesk operator and monitoring and maintaining computer systems and services as required. Working hours will change and you will most likely to be working shifts on the helpdesk. You must have good business acu...
Job Summary This position is primarily responsible for performing and leading the daily activities supporting the OSS Teams. Activities include providing accurate tracking of all equipment delivered to and from the Warehouse to the cage/depot. Providing break/fix items to the OSS Techs. Providing equipment (via ticketing system) to be deployed to the OSS technicians. In addition, provide guidance...
Hologic, Inc. is a leading developer, manufacturer and supplier of premium molecular diagnostic products and services that are used to diagnose human diseases, screen donated human blood and to aid in biomedical research. Hologic is also a leader in the development, manufacturing and sales of medical imaging systems and biopsy devices as well as surgical and treatment products, with an emphasis on...
Delivers quality customer service to Help Desk customers by providing them with a single point of contact to report computer problems or to make inquires. Manages day-to-day PC services and problem resolution; works on special projects as assigned. Responsibilities: Ensures the smooth operation of all technology SBLI utilizes. This includes he support of PC hardware, software and proprietary softw...
Responsibilities: Managed Services (CenterBeam) Co-ordination · Ensure billing meets current Vicor conditions and that Customer Care Profile (CCP) reflects any additions \ deletions to Vicor processes · Work with Managed services partner to ensure timely resolution of problems\requests based on service level objectives (SLO's) and targets agreed upon by each · Work with Managed services partner to...
The Lead Technical Support Specialist will act as Help Desk team leader by overseeing daily Help Desk operations and mentoring/training Help Desk support staff and work study students. The Lead will also act as a help desk specialist and technician supporting the technology needs of Olin’s students, faculty and staff. Basic responsibilities include managing, prioritizing and delegating support req...
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What job should I get? I want to be a Network Engineer someday?
I'm a fresh graduate with a Bachelor's Degree in I.T. I want to be a Network Engineer someday, what entry level job should i get that would serve as my stepping stone? I haven't got any certifications...
After doing a computing degree, what sort of jobs/salaries can I get?
An undergraduate bachelors 4 year sandwich degree to be specific. Also, which are the easiest jobs? Which is the most efficient job in terms of salary and work?
IT HELP DESK TECHNICIAN? JOB POSITION QUESTION?
I have NO experience at all in IT help desk. I am however, in my first year of school for information systems and security. I have not done much troubleshooting to be honest. I want to gain some han...
PC troubleshooting jobs?
Currently working on getting an associates degree, and looking for a look after I graduate. I would like to do PC troubleshooting, like with windows and pc errors, does anyone know of any job titles w...
Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Massachusetts
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Collects information about problem and leads user through diagnostic procedures to determine source of error.
Writes or revises user training manuals and procedures; develops training materials such as exercises and visual displays.
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