Help Desk Technician Jobs in New York

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24 New York Help Desk Technician jobs found on Monster.

Jobs 1 to 20 of 24
Position Summary The Helpdesk Technician role is to provide front-line remote technical support to end-users related to IT infrastructure which includes both software applications and hardware equipment.The Helpdesk Technician will: respond to assigned Service Tickets with professionalism, courtesy and respect to end-users. They will troubleshoot and remediate issues expeditiously or escalate whe...
c1search is searching for a Help Desk Technician for our client in Rochester, NY! Are you an IT Support Specialist that is able to quickly figure out the root cause of a customer's technical issue? Are you able to deliver fast, accurate results? Are you quick, to the point, and able to provide excellent customer service with top notch Outlook, Exchange and Active Directory support? Then please ap...
Job Description • Working in a Windows 7 environment. • Will be a part of our helpdesk team, supporting internal customers. • Responsible for troubleshooting issues over the phone and elevating more complex issues to the desktop and network team. • Troubleshoots personal computers to isolate and diagnose complex problems and to complete necessary repairs involving the installation of computer ...
Classic Westchester New York, NY
*Provide level 1 help desk support, including diagnosis, testing, and repair of hardware and software issues *Assist with level 2 escalation needs (locally and remotely) *Provide customer friendly support to all levels of the organization from entry level to executive *Ensure that proper encryption and security protocols are maintained *Manage multiple user tickets and projects *Assist with i...
*Provide level 1 help desk support, including diagnosis, testing, and repair of hardware and software issues *Assist with level 2 escalation needs (locally and remotely) *Provide customer friendly support to all levels of the organization from entry level to executive *Ensure that proper encryption and security protocols are maintained *Manage multiple user tickets and projects *Assist with i...
Help Desk ENGINEER JOB DESCRIPTION Job Description: A growing Managed IT firm in Midtown is looking for a full time Help Desk Engineer to support clients in the Tri-State area. We are looking for a highly motivated team player who would like to enhance his/her technical expertise by providing support for multiple client environments. Please read all of the skill requirements below before applying...
Audio Visual Help Desk Technician Audio Visual Helpdesk Technician needed for a large Financial Services firm in New York, NY. The role requires a highly motivated and quick thinking individual to work in a fast paced environment. The right candidate who is willing to learn and has something to offer, will gain valuable real world experience in the industry in a state of the art facility. Qualif...
Arnot Ogden Medical Center Elmira, NY, 14901
Description COME FIND YOUR PLACE! Arnot Health - Arnot Ogden Medical Center- Elmira, New York Job Summary: Under the direction of the HELP Desk Manager, provides technical software, hardware, and network problem resolution to all computer users by performing question/problem diagnosis and /or guiding users through a step by step solution, either in a call center environment or on site; clearly...
The Leukemia & Lymphoma Society White Plains, NY, 10605
How many people can answer the question, "What do you do for a living?" with the answer, "I help find cures for cancer." At LLS, employees take our mission seriously. Whether you work in one of our chapters, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our mission a reality: Cure leukemia, lymphoma, Hodgkin's disease and m...
Wounded Warriors Project New York, NY, 10007
The IT Help Desk Coordinator will ensure all calls to the WWP Help Desk are dealt with effectively and efficiently as well as provide first and second line support via the telephone, using remote desktop tools or should the need arise attendance to system users place of work. Administration of the WWP Help Desk System including user accounts on Active Directory, e-mail etc. Respond to urgent prior...
Huntsworth Health Company New York, NY, 10007
Help Desk Technician Location: New York City Position Type: Full Time Job Code: HD-NY-713 The Help Desk Technician is responsible for the day-to-day first tier support of Windows\MAC based systems in an Active Directory environment, including all computer, hardware and software. Understanding of MS Office suite applications and basic IP network troubleshooting is essential. The job is based in...
InnerWorkingsInnerWorkings New York, NY
About this job Job description InnerWorkings is currently hiring a Help Desk Technician to join our Chicago team. Responsibilities include: Providing upper tier technical support and consulting services on all IT related matters Answering inquiries received at the Help Desk and accurately classifying, prioritizing and recording the service requests Working with users to appropriately diagnos...
The mission of the Department of Veterans Affairs (VA), Office of Information & Technology (OIT), Service Delivery and Engineering (SDE), and National Service Desk (NSD) is to provide benefits and services to Veterans of the United States. The National Service Desk provides a central point of contact for enterprise-class IT service and support as well as outage notifications and information dissem...
No Consulting firms.​ No sponsorship available.​ Must live within a commutable distance of Long Island, NY to be considered.​ For immediate consideration, send your resume in WORD format to dpsearch@​optonline.​net Position: Help Desk Supervisor Job Requirements: Supervises and evaluates the performance of the Help Desk Technicians in the IT Dept.​ • Develops standards, policies and procedu...
Help Desk Technician Position Summary This is a position providing computing support to clients. The position is responsible for first level problem determination, problem/incident recording, problem resolution and problem escalation for supported products and services. These products and services include networks, client/server systems, PC and Macintosh desktops, desktop application software, p...
ValueOptions Latham, NY, 12110
ABOUT OUR COMPANY ValueOptions ® is a health improvement company that serves more than 32 million individuals. On behalf of employers, health plans and government agencies, we manage innovative programs and solutions that directly address the challenges our health care system faces today. A national leader in the fields of mental and emotional wellbeing, recovery and resilience, employee assistan...
Steven Madden, Ltd. Long Island City, NY, 11101
Job Summary-Support Services Supervisor Overview: We are seeking a dynamic, experienced Support Services Supervisor to oversee an environment with more than 1000 end users at more than 100 remote locations. Responsibilities include overseeing all IT Help Desk functions and staff, ensuring users receive timely, courteous, and helpful assistance. This includes managing all procedures related to ide...
We are a importer/wholesaler luxury home furnishing company that is seeking to hire a Help desk technician to join our team at the Port Washington, NY office. We are seeking a qualified individual who is knowledgeable in troubleshooting hardware/software issues, maintaining a company wide network, answering request for support and willing to travel occasionally. Responsibilities: Respond to Help...
We are a importer/wholesaler luxury home furnishing company that is seeking to hire a Help desk technician to join our team at the Port Washington, NY office. We are seeking a qualified individual who is knowledgeable in troubleshooting hardware/software issues, maintaining a company wide network, answering request for support and willing to travel occasionally. Responsibilities: Respond to Help...
SmartSource Holbrook, NY
Job Code: #15260 Title: Help Desk Tier 1 Date Posted: 10/14/2014 Job Type: Direct Hire Job Location: Hollbrook New York Job Description: Title: Help Desk Tier 1 Type: Permanent Location: Long Island Area Position Overview: A Certification preferred An Understanding of PC software, operating systems and applications, networks, and possibly hardware (peripherals) troubleshooting skills ...

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Technology Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in New York
(951 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.4%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(637 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Help Desk Technician Articles

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