Help Desk Technician Jobs in New York
Individual will provide hardware and software user support; configure equipment to conform to company standards; perform routine hardware maintenance and/or coordinate hardware repair with vendor; maintain hardware/software inventory; provide IT orientation to new employees; utilize helpdesk software to track support issues. An Associate's degree, preferably in information technology or business,...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Help Desk Technician Uniondale, NY Full-Time $40,000 - $50,000 Apply Apply Help Desk Technician Uniondale, NY Full-Time $40,000 - $50,000 Apply Job Details If you are a Help Desk Technician with experience, please read on! We are a growing company who believes in all hands on deck. With our foc...
We are looking for a Level I / II Help Desk Technician to work closely with our customers. Be the primary point of contact for a growing customer base. Must have excellent customer service skills in addition to strong Microsoft troubleshooting skills. MVP Network Consulting LLC. is seeking an enthusiastic help desk technician for office in Buffalo. This is a great opportunity to join an establish...
*Provide level 1 help desk support, including diagnosis, testing, and repair of hardware and software issues *Assist with level 2 escalation needs (locally and remotely) *Provide customer friendly support to all levels of the organization from entry level to executive *Ensure that proper encryption and security protocols are maintained *Manage multiple user tickets and projects *Assist with ...
Ebay New York, NY
Audio Visual Help Desk Technician Audio Visual Helpdesk Technician needed for a large Financial Services firm in New York, NY. The role requires a highly motivated and quick thinking individual to work in a fast paced environment. The right candidate who is willing to learn and has something to offer, will gain valuable real world experience in the industry in a state of the art facility. Qualif...
Classic Westchester White Plains, NY
*Provide level 1 help desk support, including diagnosis, testing, and repair of hardware and software issues *Assist with level 2 escalation needs (locally and remotely) *Provide customer friendly support to all levels of the organization from entry level to executive *Ensure that proper encryption and security protocols are maintained *Manage multiple user tickets and projects *Assist with...
Wounded Warriors Project New York, NY, 10007
The IT Help Desk Coordinator will ensure all calls to the WWP Help Desk are dealt with effectively and efficiently as well as provide first and second line support via the telephone, using remote desktop tools or should the need arise attendance to system users place of work. Administration of the WWP Help Desk System including user accounts on Active Directory, e-mail etc. Respond to urgent prior...
Flushing Savings Bank New York, NY, 10007
Description of Work: Provide support to end users on a variety of issues. Identify, research, and resolve technical problems. Responds to telephones calls, emails and personal requests for technical support. Document, track and monitor the problems to ensure a timely resolution. The position requires knowledge of commonly-used concepts, practices, and procedures within the IT field. General Stat...
Task Management Inc Long Island City, NY
This is a permanent direct hire position and client does not want to be involved with any sponsorship issues or fees. To apply for this position please send a MS Word resume attachment DIRECTLY TO: ***** in reference to job number D-HD-LI Local candidates only for immediate face to face interviews. Must have: -2 years help desk position -Windows -Microsoft Office -Excelle...
Classic Westchester New York, NY
-- *Provide level 1 help desk support, including diagnosis, testing, and repair of hardware and software issues *Assist with level 2 escalation needs (locally and remotely) *Provide customer friendly support to all levels of the organization from entry level to executive *Ensure that proper encryption and security protocols are maintained *Manage multiple user tickets and projects *Assist wi...
Huntsworth Health Company New York, NY, 10007
Help Desk Technician Location: New York City Position Type: Full Time Job Code: HD-NY-713 The Help Desk Technician is responsible for the day-to-day first tier support of Windows\MAC based systems in an Active Directory environment, including all computer, hardware and software. Understanding of MS Office suite applications and basic IP network troubleshooting is essential. The job is based in...
LivePerson, Inc. New York, NY, 10007
Are you passionate for cutting edge technology with excellent technical research and trouble-shooting skills? Do you enjoy teaching and helping others? If so, then we are looking for you! LivePerson is currently seeking a customer service and tech savvy IT professional to join our team as a Help Desk Technician based out of our NYC headquarters. At LivePerson, we're inspired by working together ...
The mission of the Department of Veterans Affairs (VA), Office of Information & Technology (OIT), Service Delivery and Engineering (SDE), and National Service Desk (NSD) is to provide benefits and services to Veterans of the United States. The National Service Desk provides a central point of contact for enterprise-class IT service and support as well as outage notifications and information dissem...
Company Confidential New York, NY
Medium sized IT company looking for a Senior Help Desk Technician to service healthcare clients in the New York City area. Minimum of 2 - 3 years IT working experience required. Healthcare IT experience a tremendous plus. Technician will travel to a Brooklyn client 4 times a week by train and then report to the NYC office. Transportation provided for customer visits. Must be reliable, punctual an...
Company Confidential Oswego, NY, 13126
MS Windows 7 Migration Specialist / Help Desk Technician Job: Windows 7 Migration Specialist & IT Help Desk Technician Type of Work: Contract Hire, full time, 8-5pm (3 Month Contract) Location: Oswego, NY Compensation: $16 - 17 Hourly We are a leading IT professional services firm that offers network services, software development, and telephony services to our clients, with a heavy emphasis ...
Help Desk Technician Position Summary This is a position providing computing support to clients. The position is responsible for first level problem determination, problem/incident recording, problem resolution and problem escalation for supported products and services. These products and services include networks, client/server systems, PC and Macintosh desktops, desktop application software, p...
No Consulting firms. No sponsorship available. Must live within a commutable distance of Long Island, NY to be considered. For immediate consideration, send your resume in WORD format to email@example.com Position: Help Desk Supervisor Job Requirements: Supervises and evaluates the performance of the Help Desk Technicians in the IT Dept. • Develops standards, policies and procedu...
National Service Desk Position Information - Help Desk Technician: The National Service Desk (NSD) Help Desk Technicians field all Help Desk calls from the NSD user base and create the initial record of the request. They resolve all Tier One end-user problems over the phone, escalate all Tier Two and above requests on to the appropriate service group to handle. Under general supervision, each He...
Steven Madden, Ltd. Long Island City, NY, 11101
Job Summary-Support Services Supervisor Overview: We are seeking a dynamic, experienced Support Services Supervisor to oversee an environment with more than 1000 end users at more than 100 remote locations. Responsibilities include overseeing all IT Help Desk functions and staff, ensuring users receive timely, courteous, and helpful assistance. This includes managing all procedures related to ide...
Marten Transport New York, NY
Our client is looking for a new PC/MAC help desk technician for their 11am-7pm shift.This person will be part of a team of 6 providing 100% phone support for about 6000 end users. They will be troubleshooting issues involving Windows 7, Mac OS 10.x, Microsoft Office 2010, Outlook, Blackberries, Iphones, and password resets in Active Directory. Service Now is the ticketing system.Candidates must ha...
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Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in New York
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Accommodates client disabilities by recommending devices and techniques.
Improves client references by writing and maintaining documentation.
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