Help Desk Technician Jobs in New York
New York Cruise Lines, based at Pier 83 on the Hudson River, is one of the premier operators of waterborne dining and event facilities in New York through the iconic Circle Line Sightseeing Cruises, as well as World Yacht. Whether you are exploring New York for the first time or rediscovering your hometown, a Circle Line cruise is a relaxing and fun way to see the world's most famous skyline. Worl...
Network/Help Desk Technician Make A Difference Every Day Be part of educating the next generation...The Albany Academies, a private independent school, is looking for a Network/Help Desk Technician. This highly visible position requires an individual who can deliver solutions to technical problems with humor and zest. Requirements include excellent communication skills and a demonstrated ability...
Classic Westchester White Plains, NY
*Provide level 1 help desk support, including diagnosis, testing, and repair of hardware and software issues *Assist with level 2 escalation needs (locally and remotely) *Provide customer friendly support to all levels of the organization from entry level to executive *Ensure that proper encryption and security protocols are maintained *Manage multiple user tickets and projects *Assist with...
Wounded Warriors Project New York, NY, 10007
The IT Help Desk Coordinator will ensure all calls to the WWP Help Desk are dealt with effectively and efficiently as well as provide first and second line support via the telephone, using remote desktop tools or should the need arise attendance to system users place of work. Administration of the WWP Help Desk System including user accounts on Active Directory, e-mail etc. Respond to urgent prior...
Flushing Savings Bank New York, NY, 10007
Description of Work: Provide support to end users on a variety of issues. Identify, research, and resolve technical problems. Responds to telephones calls, emails and personal requests for technical support. Document, track and monitor the problems to ensure a timely resolution. The position requires knowledge of commonly-used concepts, practices, and procedures within the IT field. General Stat...
Task Management Inc Long Island City, NY
This is a permanent direct hire position and client does not want to be involved with any sponsorship issues or fees. To apply for this position please send a MS Word resume attachment DIRECTLY TO: ***** in reference to job number D-HD-LI Local candidates only for immediate face to face interviews. Must have: -2 years help desk position -Windows -Microsoft Office -Excelle...
Classic Westchester New York, NY
-- *Provide level 1 help desk support, including diagnosis, testing, and repair of hardware and software issues *Assist with level 2 escalation needs (locally and remotely) *Provide customer friendly support to all levels of the organization from entry level to executive *Ensure that proper encryption and security protocols are maintained *Manage multiple user tickets and projects *Assist wi...
Atrium Staffing. New York, NY
Job Description Our client, a Managed Service Provider, is seeking a Tier 2 Help Desk Technician. The Tier 2 Help Desk Technician will be assisting the current System Admin with the 100 users they are supporting. The Tier 2 Help Desk Technician will need to have at least two years of experience in a level 2 support role. Responsibilities of the Tier 2 Help Desk Technician: Promptly respond to r...
*Provide level 1 help desk support, including diagnosis, testing, and repair of hardware and software issues *Assist with level 2 escalation needs (locally and remotely) *Provide customer friendly support to all levels of the organization from entry level to executive *Ensure that proper encryption and security protocols are maintained *Manage multiple user tickets and projects *Assist with i...
Huntsworth Health Company New York, NY, 10007
Help Desk Technician Location: New York City Position Type: Full Time Job Code: HD-NY-713 The Help Desk Technician is responsible for the day-to-day first tier support of Windows\MAC based systems in an Active Directory environment, including all computer, hardware and software. Understanding of MS Office suite applications and basic IP network troubleshooting is essential. The job is based in...
Help Desk Technician Location: NYC(midtown) Salary: Up to 60k base, plus strong benefits package Job Description: Reports to technical support Manager 0-2 yrs exp working in desktop support Bachelors degree in computer science,IS or related field or mix of associate and/or additional IT exp Strong communication skills Visibility Knowledge or exp working wVolP Telephony protocols, current mob...
LivePerson, Inc. New York, NY, 10007
Are you passionate for cutting edge technology with excellent technical research and trouble-shooting skills? Do you enjoy teaching and helping others? If so, then we are looking for you! LivePerson is currently seeking a customer service and tech savvy IT professional to join our team as a Help Desk Technician based out of our NYC headquarters. At LivePerson, we're inspired by working together ...
Monroe Plan for Medical Care Rochester, NY, 14618
GRADE: 206 POSITION SUMMARY This position is responsible for supporting staff in using business software, operating systems, phone systems, video conferencing equipment and computer hardware. Under supervision from Network Administrators, a person in this position will also assist with the configuration of computer hardware, operating systems, and business software. The position requires the ide...
Company Confidential Rochester, NY, 14606
MS Windows 7 Migration Specialist / Help Desk Technician Job: Windows 7 Migration Specialist & IT Help Desk Technician Type of Work: Contract Hire, full time, 8-5pm (5 Month Contract) Location: Rochester, NY Compensation: $16 Hourly We are a leading IT professional services firm that offers network services, software development, and telephony services to our clients, with a heavy emphasis on...
Company Confidential New York, NY
Medium sized IT company looking for a Senior Help Desk Technician to service healthcare clients in the New York City area. Minimum of 2 - 3 years IT working experience required. Healthcare IT experience a tremendous plus. Must be able to reliably travel to NYC office daily. Transportation provided for customer visits. Must be reliable, punctual and have a clean driving record. Highly motivated te...
No Consulting firms. No sponsorship available. Must live within a commutable distance of Long Island, NY to be considered. For immediate consideration, send your resume in WORD format to firstname.lastname@example.org Position: Help Desk Supervisor Job Requirements: Supervises and evaluates the performance of the Help Desk Technicians in the IT Dept. • Develops standards, policies and procedu...
Yoh New York iPhone Technician needed for a contract opportunity with Yoh's client located in New York City, NY. Top Skills You Should Possess - IPhone/iPad activation experience - Excellent customer facing skills What You'll Be Doing: - Activate iPhone/iPads including setting up new Apple ID. - Track and collect old Blackberry phones and distribute new iPhones. - Support end user with do...
CompuCom New York, NY
CompuCom New York Apple Certified Technician New York, NY Contract to Hire Did you know that Gartner has positioned CompuCom as #1 in its Magic Quadrant for End-User Outsourcing? Come work for the leader today! Summary: Apple Certified Tech to be the primary interface to end users for onsite, on demand Apple Product support located in Downtown, NYC. Candidates must be Apple Certified in Hard...
Medical Advanced Pain Specialists Lockport, NY
Job Description: Medical Advanced Pain Specialists is looking for an IT Desktop Support Technician II. Under the IT Support Supervisor's direction, this role will provide detailed documented resolutions for: Hardware break/fix, Desk-Side Support, Help Desk call intake and other support related tasks. Essential Duties Include: Train new MAPS and client employees including but not limited to Phys...
Yoh New York Tier II Service Desk Analyst needed for a temp to perm opportunity with Yoh's client located in Manhattan, NYC. What You'll Be Doing: - PC Imaging and deployment - PC Refresh [Image, inventory, deploy, content migration, user orientation] - Provide timely reports to IT management (Critical issues, SLO breaches, Service Opportunities, etc.) - Advanced experience with Microsoft d...
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Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in New York
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Participates in development of client training programs by identifying learning issues; recommending instructional language.
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.
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