Help Desk Technician Jobs in Ohio
Lead Help Desk Support Tech-Mason, OH-Contract Opportunity As a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the CompuCom Team! HOURS ARE WED - SUN, 2ND SHIFT Call center environment P0 / P1 issues Overview: * Provides support to end users on a va...
Company Information: Founded in 1866, Reynolds and Reynolds provides document and software solutions to the automotive industry (www.reyrey.com). We offer solutions for each area of the dealership including parts, service, accounting, and sales. Reynolds employs more than 4,300 associates worldwide. Position Description: Reynolds and Reynolds is currently seeking Help Desk Technicians who are bi...
Summary of the job: IT Help Desk Technician is a full-time position, reporting to the Service Manager. The Help Desk Technician will be responsible for providing customers with a great customer service experience handing IT incidents over the phone/remotely. The individual may also be asked to handle a tier 1 technical issue onsite with a customer. Duties: -perform first level technical support...
Reynolds and Reynolds is one of the top providers of premium integrated computer solutions for automobile dealerships worldwide. In business since 1866, we continue to grow and provide cutting-edge solutions for all aspects of dealerships. Reynolds and Reynolds prides itself in its award-winning recognition for customer service and support. As a Help Desk Technician, you will serve as the single ...
Company Confidential Cincinnati, OH, 45249
JOB SUMMARY: Level One Help Desk is responsible for first call ticket resolution, high quality customer service and properly documenting client issues to facilitate a smooth ticket escalation between tiers to ensure timely ticket closure. Key performance objectives in order of priority are: 1. Improves client efficiency and effectiveness through timely and effective resolution of IT issues. 2....
POSITION: Help Desk Technician EMPLOYMENT TYPE: Part Timeor Intern (Between 16 to 24 hours per week) WORK LOCATION: FAIRBORN, OH REPORT TO: NETWORK MANAGER/ADMINISTRATOR Description: The Help Desk Technician works to provide end users with stable endpoint functionality, rapid issue resolution, technology productivity training, and excellent customer service. This requires familiarity with de...
Company Confidential Dublin, OH
The IT Help Desk Technician is responsible for providing technical support to workers in (client) pharmacies and business offices. This includes answering inbound support requests, making outbound follow-up phone calls, documenting issues prior to and after resolution, end-user PC support, and other IT tasks. It also includes ensuring Service Level Agreements are met for account requisitions. The ...
Help Desk Position Summary: The IT Help Desk Technician is responsible for providing technical support to workers in pharmacies and business offices. This includes answering inbound support requests, making outbound follow-up phone calls, documenting issues prior to and after resolution, end-user PC support, and other IT tasks. It also includes ensuring Service Level Agreements are met for accoun...
Help Desk Technician-Madison, OH-Contract Opportunity As a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the CompuCom Team! Hours are Saturday and Sunday, 8am-10pm, and all Holidays 8am-10pm. The successful candidate must have understanding of IT Infr...
Avnet, Inc. Columbus, OH, 43216
Job Summary: Great growth opportunity with a global leader in our field! Responds to inquiries, expedites critical orders, communicates dispositions, researches and resolves problems, and researches orders. May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or ...
Do you enjoy making complex IT solutions accessible to business owners and managers? Do you want to work with the latest technology? Can you take ownership of a project and work with a team to make sure it’s done right and on time? Do you have an upbeat attitude, great communication skills, along with the ability to accurately and efficiently solve technical problems? If so, AtNetPlus may have...
Mcpc, Inc Solon, OH, 44139
Company Overview: MCPc delivers scalable solutions to host, secure and optimize an...
Mcpc, Inc Cleveland, OH, 44114
Company Overview: MCPc delivers scalable solutions to host, secure and optimize an anyplace workspace® -- helping clients empower their employees to work from anywhere, and on any device. The company is a top 100 technology VAR, driven by partnerships with providers including Cisco, VMware, Citrix, NetApp, HP, Apple, Dell and Lenovo. Headquartered in Cleveland, and with branch locations across th...
Job Description: We have a need for 2 MAC Help Desk Support Analysts for a 3-6+ month option to hire with our customer located in Columbus OH. This person provides second level Help Desk support which includes receiving calls and opening/logging Help Desk Tickets addressing MAC Issues from users. Job Qualifications - Must be willing to take a background test upon an offer being made - Any of th...
Pomeroy It Solutions Cincinnati, OH
Requisition Number: 14-4373 Job Title: Staff Aug-Help Desk Support Area of Interest: IT Position Type: TSS - Contract City: Cincinnati State / Province: Ohio Percent of Travel: None Job Description: We are looking for a Help Desk candidate for a 2-3 week assignment. This candidate will be helping them close out their tickets. They are looking for a level II type technician. Someone who can ...
Therma-Tru Maumee, OH, 43537
Overview: As the IT Intern, you’ll have the opportunity to: Assist associates throughout the United States with any technical issues they are experiencing. The Service Desk will be responsible for fielding telephone calls and emails, and assigning the proper resources to resolve the problems. Interns will work closely with Applications and Infrastructure Support specialists, and will be asked to...
Mcpc, Inc Canton, OH, 44702
Company Overview: MCPc is a top 100 technology VAR, driven by partnerships with providers including Cisco, VMware, Citrix, NetApp, HP, Apple, Dell and Lenovo. Headquartered in Cleveland, and with branch locations across the United States, MCPc maintains practice areas in virtualization, personal systems, collaboration, borderless networks and support. From the data center to the desktop and into...
--The IT Help Desk Technician is responsible for providing technical support to workers in Omnicare pharmacies and business offices. This includes answering inbound support requests, making outbound follow-up phone calls, and documenting issues prior to and after resolution, end-user PC support, and other IT tasks. It also includes ensuring Service Level Agreements are met for account requisitions...
BigThumb IT Consultants is a provider of technology solutions for small to medium size businesses. Headquartered in Dublin, Ohio (a suburb of Columbus Ohio), we have grown into a “boutique” IT company, offering unique services to customers in many industries. And we are growing! We are looking for a Level I or II Help Desk Technician in the Akron, Ohio area to join our team. We are looking for mor...
Pomeroy Cincinnati, OH, 45201
We are looking for a Help Desk candidate for a 2-3 week assignment. This candidate will be helping them close out their tickets. They are looking for a level II type technician. Someone who can also do desk-side support and work on their hardware/software. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to succe...
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Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Ohio
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Collects information about problem and leads user through diagnostic procedures to determine source of error.
Participates in development of client training programs by identifying learning issues; recommending instructional language.
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