Help Desk Technician Jobs in Pennsylvania
Contract Help Desk Technician Adecco Engineering and Technical is currently recruiting for a Help Desk Technician job located in Erie, PA. This is a contract job opportunity scheduled to run for 9 months, possibly longer. In this Help Desk Technician job, you would be responsible for front-line response to end users via the Help Desk phone queue, providing computer and mobile business communicatio...
Gentech is a unique staffing company located in Pittsburgh, PA. We set ourselves apart from other staffing companies by our expertise in service, local knowledge, experience and partnerships. Job Description: We are currently recruiting for a Help Desk Technician for our prestigious client in Pittsburgh, PA.This position will be responsible for managing and resolving daily help desk tickets for 40...
SCOPE OF POSITION The position is for an I.T. Helpdesk Technician for first level help desk support and other general I.T. responsibilities within a growing company and growing department. The Helpdesk Support Technician will provide telephone, online and in-person support for desktop, remote users and other technical issues. PC hardware & Software break/fix. Printer Install, Troubleshoot, replace...
Summary of Position Responsibilities: Provide internal help desk problem identification, troubleshooting, determination and resolution for field personnel for Destination Maternity POS systems. Answer and record all inbound calls into the MIS Help Desk Hotline. Perform daily, weekly and monthly functions such as polling POS system, review and analyze reoccurring problems, conduct analysis and part...
This position is located in our PA, Coraopolis facility *Requires a current active secret security clearance* Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. 1. Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. 2. Assists with the installation, configu...
POSITION PROFILE Responsible for the daily support of site specific network and workstation printers. Responds to customer requests for technical support and training with the focus being on customer service. Documents all service calls and requests using TRAC Solution and escalates serious problems to a Customer Service Technician and, as necessary, to the Integrated Account Manager. Works to ens...
System One is currently accepting resumes for a 3rd shift Help Desk Support position. This position would be long term contract (meaning no set end date) working onsite at a System One client site location. ALL CANDIDATES MUST HAVE PREVIOUS IT HELP DESK SUPPORT EXPERIENCE - Candidates must have 2-3 years previous experience working as a IS Phone support Technician in a call center environment. - S...
Contact: Devin Sinnott Salary: 30-40k Jr Network Administrator /Help Desk Responsibilities will include working with end users, monitoring the environments, helping with the support and maintenance of all servers, workstations, network equipment and printers The Network Admin /Help Desk position will also assist with support escalation. The technician must be able to prioritize the importance of h...
Walk Up Helpdesk Technician Our client is looking for a desktop technician to join their Walk Up Helpdesk team. This individual will be the first line of assistance to any internal employee who needs troubleshooting assistance with their laptops, iPhones, Blackberries, other mobile devices etc. They will provide the initial evaluation and troubleshooting for all Level 1-2 issues. They will also as...
Job Title: Senior Network Technician Department: IT Reports to: IT Director Objective: The senior support technician will be supporting Union League initiatives and assist with networking and customer support activities. The first priority in support are Restaurant and Member Services calls (Hotel and Business Center), with other tasks to be deferred until membership or events first priority calls...
About SSI Schaefer Systems International North America SSI Schaefer is the Global Leader in Logistics & Material Handling Solutions, with offices and manufacturing plants in 60 different countries. For more than 75 years SSI Schaefer has been providing storage and warehousing solutions for all types of facilities, from manufacturing plants to major distribution centers. SSI Schaefer specializes in...
Aesynt (formerly McKesson Automation) has an two exciting opportunity for a PakPlus-Rx Packaging Technician to join our PakPlus team. The work site for both opportunities will be remote, based at our customer site in Spartanburg, SC and Gulfpoint, MS. PakPlus-Rx Packaging Technician will prepare and maintain the packager equipment for daily use, perform general equipment troubleshooting, maintain...
Yoh has a 12 month contract opportunity for a Laptop Support Technician to join our client, SAP Americas located in Newtown Square, PA. Company Overview: SAP was founded in 1972 and is today one of the world's largest independent business software providers and one of the three largest independent software companies based on market capitalization. Job Overview: Duties will be to perform end-user s...
IT SUPPORT ANALYST ACCUPAC is a leading contract manufacturer and packager of pharmaceutical and personal care products. Our client list is a who’s who of the major players in consumer health and beauty products industry. We are located in the Lansdale, Pennsylvania area. We are seeking a Support Analyst for our busy IT department in an FDA-compliant manufacturing environment. This position is an...
JOB SUMMARY The duties and responsibilities of the Computer Technician include responding to telephone calls, email, and requests for technical support. This position utilizes an automated Help Desk tracking system to track and monitor problem requests and ensure timely resolution. Position will troubleshoot issues to resolution where applicable, or escalate to a higher level of support along with...
Field Service IT Technician II Location of Job: Lancaster, PA Reports To: Service Manager Supervisory: No Payroll Type: Exempt Description: The Field Service IT Technician II’s role is to support the stable operation of the clients’ and in-house computer networks. This includes planning, designing, installing, configuring, maintaining, and optimizing all network hardware, software, and communicati...
Lead Field Services Tech- Philadelphia, PA-Contract Opportunity Take your career to the next level with CompuCom. We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution. We're looking for a candidate to perform service, repair and/or installation of company product(s) including system hardware, software, PCs an...
Lead Field Services Tech-Allentown, PA-Contract Opportunity Take your career to the next level with CompuCom. We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution. We're looking for a candidate to perform service, repair and/or installation of company product(s) including system hardware, software, PCs and Po...
Lead Field Services Tech-Pittsburgh, PA-Contract Opportunity Take your career to the next level with CompuCom. We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution. We're looking for a candidate to perform service, repair and/or installation of company product(s) including system hardware, software, PCs and P...
Serves as primary support liaison between company and customer. Provides 100% phone support to customers by resolving complex technical application problems. Maintains log of problems so that recurring problems can be reported to product development. Provides recommendations for improving team processes and procedures. Help Desk / Call Center experience required....
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How can prepare to become a Network Administrator?
I graduated in May with a Bachelors in Network Administration. I am A+ and CWTS certified. I feel hesitant to just jump into the Network Admin field so I settled for a Help Desk Technician position. ...
What kind of job can I get with a Cisco Certificate?
I applied for the classes to get Cisco Certified in one year. I was just wondering, what kind of jobs can I get with this certificate, and what would I actually be doing in these jobs? Thanks!
How do I become a network administrator?
What is the best employment route if you want to be a network administrator? I will be graduating in December with a BBA in computer information systems. The university that I attend is more focused ...
What kind of jobs can a Computer Office Technology degree land you?
I just want to know what kind of jobs require people with CTO degrees. And in your opinion, how much money do they make each year? Is the job hard or difficult?
What type of jobs can I get with a computer major?
I want to know what all kinds of jobs I am able to get in computers. I am focusing on web technologies. I would really like to be able to help others. Are there any jobs involving computers that h...
Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Pennsylvania
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Avoids legal challenges by monitoring compliance with service agreements.
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
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