Help Desk Technician Jobs in Virginia

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52 Virginia Help Desk Technician jobs found on Monster.

Jobs 1 to 20 of 52
Position Purpose: The Help Desk Technician will be responsible for providing around the clock coverage for the MHS network and MHS approved desktop office automation system. Responsibilities/Duties/Functions/Tasks: Alert the proper POC’s when potential problems are identified for corrective action Coordinate communications between clients and server hosts. Document requests for assistances an...
Location: Falls Church, VA Job Title: Help Desk Technician Required Qualifications & Education: •High School Diploma or equivalent required •At least two years of previous Help Desk experience. •Three (3) years of experience in the IT field •Vendor certifications such as Certified Help Desk Analyst, Security +, A+, and Network+. Preferred Additional Skills: •B.S. Computer Science or equiva...
CNS is currently recruiting for (2) contract help desk technicians for a client located in Fairfax, VA (with occasional work in Washington, DC). Period of Performance: 10/2014 – 1/2/2016 Scope: This task requires up to two help desk technician subcontractor staff to provide technical support by telephone and email including: proprietary software end-user assistance as well as desktop, laptop an...
Science Applications International Corporation Richmond, VA
Description Help Desk Technician (Job Number:405334) Description: DLA Aviation Richmond is the Defense Logistics Agency's aviation demand and supply chain manager. DLA Aviation Richmond is the primary source of supply for more than 1.3 million repair parts and operating supply items supporting 1,300 major weapon systems. JOB DESCRIPTION: The Help Desk Technician should ensure that professiona...
Multiple position are available for this team oriented call center position. As a Help Desk Technician you will work as a member of a regionally aligned team answering inbound phone calls, emails, chat sessions or texts and resolve those issues classified as tier 1 or 2. Your ability to provide clear and easy to follow instructions along with an in-depth knowledge of many proprietary company appli...
Robert Half Reston, VA
Salary DOE Description ARE YOU LOOKING TO START WORK IMMEDIATELY? ROBERT HALF IS HIRING FOR AN IMMEDIATE NEED!! Our client is looking for a determined and motivated help desk technician to provide tier I and tier II technical assistance and support for their users both in person and over the phone. Daily tasks include end user support, resolving tickets, and troubleshooting software and hardw...
Marten Transport Ashland, VA
Help Desk Technician Please fill in the information below and use the navigational buttons to continue. Warning: Using your browser's Back and Forward buttons may produce undesirable results. Randolph-Macon College seeks a Help Desk Technician to be a part of the Information Technology Services (ITS) team. The primary function of this position will be to provide all levels of software and hardware...
Dynamics Research Corporation Fort Lee, VA
Description Technician will respond to customer inquiries.Handles service requests via phone, email and web. Research required information using available resources. Handle and resolve customer issues. Provide customers with product and service information. Process information and utilize Help Desk application. Identify and escalate priority issues. Route calls to appropriate departments. ...
Science Applications International Corporation Richmond, VA
Description Help Desk Technician (Job Number:405832) Description: SAIC has an opening for a Help Desk Technician located in Richmond, VA. The Technician will be in support of the DLA Aviation Richmond: Defense Logistics Agency's aviation demand and supply chain manager. DLA Aviation Richmond is the primary source of supply for more than 1.3 million repair parts and operating supply items suppor...
Sep 24, 2014 CSC is looking for a IT Help Desk technician in Quantico, VA to initiate and resolves service request/problem incidents. Track all action items and referrals through resolution. The ideal candidate will work with system administrators and developers to ensure services/incidents are completed. Provide an outstanding customer service experience in a variety of circumstances across all o...
Sep 24, 2014 CSC is looking for an IT Help Desk Technician to create and produce service request/problem incident tickets and initiates follow-up to ensure timely disposition and closeout. Track all action items and referrals through resolution. Provide an outstanding customer service experience in a variety of circumstances across all organizational levels. Position requires minimum of Security P...
Qualifications Location: Falls Church, VA Job Title: Help Desk Technician Required Qualifications & Education: •High School Diploma or equivalent required •At least two years of previous Help Desk experience. •Three (3) years of experience in the IT field •Vendor certifications such as Certified Help Desk Analyst, Security +, A+, and Network+. Preferred Additional Skills: •B.S. Computer S...
Celerity Systems, Inc. Arlington, VA, 22201
Help Desk Technician Talent Solutions Celerity, a business acceleration consultancy, is actively seeking a Help Desk Technician who is creative, collaborative and continuously challenges themselves to do better. About our Talent Solutions Team Celerity's Talent Solutions team helps clients accelerate results by identifying, acquiring and managing top-tier technical resources. Businesses today...
Sep 16, 2014Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are met. Assists the customer in resolving complex technical problems on a primary account by providing guidance regarding software and hardware problems. Resolves and/or refers highly complex technical problems as appropriate. F...
Engility Corporation Fort Lee, VA, 23801
RESPONSIBILITIES AND DUTIES: Technician will respond to customer inquiries.Handles service requests via phone, email and web. Research required information using available resources. Handle and resolve customer issues. Provide customers with product and service information. Process information and utilize Help Desk application. Identify and escalate priority issues. Route calls to appropriate dep...
Booz Allen Hamilton Inc. Arlington, VA, 22201
Key Role: Provide a wide variety of specialties, including system administration, infrastructure management, IT service support, and asset management for data centers, public or private networks, and other communication systems, such as satellite systems. Leverage experience with installing, operating, and maintaining an IT architecture. Ensure all servers are maintained in accordance with proper...
Holston Medical Group Duffield, VA, 24244
• Provide basic help desk support for problems and service requests related to hardware, software, network/mainframe connectivity and application support • Act as representative of technical services to internal customers • Assist external customers with My Hmg services • Initiate, escalate or resolve problem tickets and/ or service requests • Research issues as necessary to find the resolutio...
Qualifications Location: Falls Church, VA Job Title: Help Desk Technician Required Qualifications & Education: •High School Diploma or equivalent required •At least two years of previous Help Desk experience. •Three (3) years of experience in the IT field •Vendor certifications such as Security +, A+, or Network+. Preferred Additional Skills: •B.S. Computer Science or equivalent education...
Description Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are met. Assists the customer in resolving complex technical problems on a primary account by providing guidance regarding software and hardware problems. Resolves and/or refers highly complex technical problems as appropriate. ...
Engility Corporation Ft Lee, VA
RESPONSIBILITIES AND DUTIES: Technician will respond to customer inquiries.Handles service requests via phone, email and web. Research required information using available resources. Handle and resolve customer issues. Provide customers with product and service information. Process information and utilize Help Desk application. Identify and escalate priority issues. Route calls to appropria...

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Technology Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Virginia
(951 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.4%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(637 Respondents)
Source: Monster.com Careerbenchmarking Tool

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