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Help Desk Technician Jobs in Virginia

41 jobs

JOBTITLE:ITHelpdeskTechnician DEPARTMENT:ITInfrastructure JOBREPORTSTO:NetworkOperationsManager SUMMARYOFDUTIES: ManagedaytodayHelpdeskrequests,Escalateissuestotheproperpersonnelandfollowupforresolution. SupportandMaintainDesktopInfrastructure,Printers,otherperipherals,andVOIPTelephones. Beresponsibleformaintaininguptodateknowledgeoncomputersoftware,hardware,andsystems. ESSENTIALFUNCTIONSAN...
IT Help Desk Technician Location: Sterling, VA Job Type: Full Time You don’t have to look hard to find what makes abas-USA innovative, progressive and pioneering. It’s people, both our employees and our customers. People whose ideas, diligence and expertise give us a competitive advantage and make up the heart and soul of our business. With more than 30 years of experience building innovative E...
U.S. Citizenship is required. Job Description: • Responsible for in-depth technical notification to the customer and timely triage on a 24x7 basis for WAN, Voice, Security and Remote Access related incidents. • Accountable for entering and analyzing trouble tickets in the HEAT trouble ticketing system, contacting the customer to relay pertinent information, incident remediation and/or escalatio...
Resolves technical problems in a call center/help desk environment. Uses expertise in customer service and technical knowledge gained from prior programming experience to resolve issues surrounding installation, usage, and training on software and/or hardware products. _cc_ 2cde89ea _cn_ BAE Systems _rfc_ d8a4eeb1bcd43e5938ce4cc3e1be143b...
TASC, an Engility company, is seeking qualified Helpdesk Technicians to support a mission-oriented program within the Intelligence Community. Positions are located thoughout the Northern Virginia area. Responsibilities include, but are not limited to: Work with end users, and provide Tier I and Tier II support to multiple customers. Support desks across the customer environment, and work with p...
Auto req ID 16282BR Job Title Help Desk Technician I Advertising Title Help Desk Technician I City Quantico State/Province Virginia Postal Code 22134 Job Family Help Desk Travel Percentage <10% Required Security Clearance Top Secret Shift 1st Shift US Citizenship required Yes Regular or Temporary Regular Job Description Resolves technical problems in a call center/help desk environmen...
The Office of Family Health Services, Division of Administration, seeks to fill the position of Help Desk Technician to support the Virginia Woman Infants and Children ( WIC ) program and the Special Nutrition Programs (SNP). This position is dedicated to providing customer service and first line technical support in a high call volume environment to local health districts providing WIC services, ...
PC Connection Services has a fantastic opportunity through our technical staffing division in Bristol, VA . We are in need of a Help Desk Analyst . This is an urgent contract position with a strong possibility to go permanent! Job Duties: Manage day to day Helpdesk requests, Escalate issues to the proper personnel and follow up for resolution Support and Maintain Desktop Infrastructure, Printer...
Elevate Technology Solutions is currently accepting applications for a Help Desk Technician to support our operations in Arlington, VA. This excellent opportunity requires that the ideal candidate to be customer focused, and willing to join a winning team. The Help Desk Technician will be responsible for the following: Provide support during a laptop refresh. Unboxing laptops Preparing new la...
Elevate Technology Solutions is currently accepting applications for a Senior Assistant: Help Desk Technician to support our operations in Arlington, VA. This excellent opportunity requires that the ideal candidate to be customer focused, and willing to join a winning team. The Senior Assistant: Help Desk Technician will be responsible for the following: Answers help desk telephones for assigne...
Elevate Technology Solutions is currently accepting applications for a Senior Associate: Help Desk Technician to support our operations in Arlington, VA. This excellent opportunity requires that the ideal candidate to be customer focused, and willing to join a winning team. The Senior Associate: Help Desk Technician will be responsible for the following: Answers help desk telephones for assigne...
PC Connection Services has a fantastic opportunity through our technical staffing division inBristol, VA. We are in need of a Help Desk Analyst. This is an urgent contract position with a strong possibility to go permanent! Job Duties: * Manage day to day Helpdesk requests, Escalate issues to the proper personnel and follow up for resolution * Support and Maintain Desktop Infrastructure, Printe...
Location Down town at the FBI site or Quantico Area. POSITION REQUIREMENTS Install desktops, portable microcomputers, peripherals, and software products for networked, classified and unclassified, and standalone environments. Detect, diagnose, and resolve desktop and portable microcomputer software and hardware failures. Provide information, guidance, and instruction on use of desktop and port...
Location FBI Downtown, or Quantico Area Performs routine duties and related problem solving under general guidance, using own judgment and initiative. Errors may cause some delay or expense. Competent to work on straightforward technical assignments. Contributes to complex problem solving with close supervision and guidance. May work on special projects under deadlines. Typical duties include ma...
Location FBI Downtown, and Quantico Area Performs duties of a non-routine complex nature under general guidance using initiative and independent judgment. Errors cause delay, expense, or disruption. Competent to work on complex technical Desk Side Service assignments. Typical duties include installing, maintaining and administering microcomputer and desktop systems and associated peripherals, te...
Qualifications Location FBI Downtown, and Quantico Area Performs duties of a non-routine complex nature under general guidance using initiative and independent judgment. Errors cause delay, expense, or disruption. Competent to work on complex technical Desk Side Service assignments. Typical duties include installing, maintaining and administering microcomputer and desktop systems and associated...
Qualifications Location FBI Downtown, or Quantico Area Performs routine duties and related problem solving under general guidance, using own judgment and initiative. Errors may cause some delay or expense. Competent to work on straightforward technical assignments. Contributes to complex problem solving with close supervision and guidance. May work on special projects under deadlines. Typical d...
Qualifications Location Down town at the FBI site or Quantico Area. POSITION REQUIREMENTS Install desktops, portable microcomputers, peripherals, and software products for networked, classified and unclassified, and standalone environments. Detect, diagnose, and resolve desktop and portable microcomputer software and hardware failures. Provide information, guidance, and instruction on use of de...
More information about this job: RESPONSIBILITIES AND DUTIES: TASC, an Engility company, is seeking qualified Helpdesk Technicians to support a mission-oriented program within the Intelligence Community. Positions are located thoughout the Northern Virginia area. Responsibilities include, but are not limited to: Work with end users, and provide Tier I and Tier II support to multiple customers....
The role of the Senior Helpdesk Technician is to assist customers who are experiencing any procedural or operating difficulty with the use of IT applications, products or services. We do not have escalation paths in our organization, so all issues are handled within our team. Required education: Associates The position requires experience in hardware, software, and network troubleshooting, or eq...