Help Desk Technician Jobs in Virginia

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39 Virginia Help Desk Technician jobs found on Monster.

Jobs 1 to 20 of 39
We are seeking an experienced Junior Systems Administrator / Intermediate Help Desk Technician located in Arlington, VA.  The Junior Systems Administrator position is responsible for maintaining and implementing infrastructure solutions which cater to the visions, goals and business requirements of Federal customer. The Junior Systems Administrator will implement solutions that promote flexibility...
Service desk services manage and coordinate the handling of incidents, problems, and requests from end users and organizations, using established processes. The Service desk will provide an end user with a single point of contact accessible via toll-free number, web interface, voice mail or email, for incident resolution management, and request fulfillment. The Marine Corps has implemented six ITS...
Description Employee will provide day to day support for Fleet units including guidance, account creation, Electronic Policy Orchestrator (ePO) functionality. Employee will primarily follow SOPs / TTPs and escalate other issues. The employee shall facilitate delivery of Host Based Seecurity System (HBSS) SME tracking artifacts and documentation to the HBSS Overarching Project Management Team Lead...
Description Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are met. Assists the customer in resolving complex technical problems on a primary account by providing guidance regarding software and hardware problems. Resolves and/or refers highly complex technical problems as appropriate. ...
Description CSC is looking for a Help Desk technician to answer telephones for assigned account(s) and respond to moderately complex customer inquiries to ensure customer needs are met. Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are met. Assists the customer in resolving complex tec...
Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are met. Assists the customer in resolving complex technical problems on a primary account by providing guidance regarding software and hardware problems. Resolves and/or refers highly complex technical problems as appropriate. Follows up wi...
Engility Corporation Ft Lee, VA
RESPONSIBILITIES AND DUTIES: Technician will respond to customer inquiries.Handles service requests via phone, email and web. Research required information using available resources. Handle and resolve customer issues. Provide customers with product and service information. Process information and utilize Help Desk application. Identify and escalate priority issues. Route calls to appropria...
Booz Allen Hamilton McLean, VA
Help Desk Technician-01178995 Description Key Role: Provide a wide variety of specialties, including system administration, infrastructure management, IT service support, and asset management for data centers, public or private networks, and other communication systems, such as satellite systems. Leverage experience with installing, operating, and maintaining an IT architecture. Ensure all serv...
Description : SAIC has an opening for a Help Desk Technician located in Richmond, VA. The Technician will be in support of the DLA Aviation Richmond: Defense Logistics Agency's aviation demand and supply chain manager. DLA Aviation Richmond is the primary source of supply for more than 1.3 million repair parts and operating supply items supporting 1,300 major weapon systems. RESPONSIBILITIES: T...
Marten Transport Vienna, VA
The Information Technology Help Desk Analyst will work with the IT staff to support 200 users across 3 offices. The candidate will work on help desk tickets and assist in planning and implementing project tasks.Responsibilities:Identify, research, and resolve technical problems with desktops, laptops, printers, mobile devices, and projectorsRespond to tickets for technical supportDocument, track, ...
CGI Group Inc Newport News, VA
Position Description: Put your years of experience into a future of excellence at CGI Federal. We are seeking a Training Brain Repository/G2X-R Help Desk Technician to support operations in our Newport News, VA location. Position Summary: Synopsis: The Training Brain Operations Center (TBOC) provides the central management for the Training Brain. The Training Brain facilitates and acts as the p...
Engility Corporation Fort Lee, VA, 23801
RESPONSIBILITIES AND DUTIES: Technician will respond to customer inquiries.Handles service requests via phone, email and web. Research required information using available resources. Handle and resolve customer issues. Provide customers with product and service information. Process information and utilize Help Desk application. Identify and escalate priority issues. Route calls to appropriate dep...
Description CSC is looking for a Help Desk technician to answer telephones for assigned account(s) and respond to moderately complex customer inquiries to ensure customer needs are met. Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are met. Assists the customer in resolving complex tec...
Booz Allen Hamilton Inc. Arlington, VA, 22201
Key Role: Provide a wide variety of specialties, including system administration, infrastructure management, IT service support, and asset management for data centers, public or private networks, and other communication systems, such as satellite systems. Leverage experience with installing, operating, and maintaining an IT architecture. Ensure all servers are maintained in accordance with proper...
Northrop Grumman Suffolk, VA
Description Employee will provide day to day support for Fleet units including guidance, account creation, Electronic Policy Orchestrator (ePO) functionality. Employee will primarily follow SOPs / TTPs and escalate other issues. The employee shall facilitate delivery of Host Based Seecurity System (HBSS) SME tracking artifacts and documentation to the HBSS Overarching Project Management Team Lead...
Science Applications International Corporation Richmond, VA
Description Help Desk Technician (Job Number:405334) Description: DLA Aviation Richmond is the Defense Logistics Agency's aviation demand and supply chain manager. DLA Aviation Richmond is the primary source of supply for more than 1.3 million repair parts and operating supply items supporting 1,300 major weapon systems. JOB DESCRIPTION: The Help Desk Technician should ensure that professiona...
Help Desk Technician (Job Number:405832) Description: SAIC has an opening for a Help Desk Technician located in Richmond, VA. The Technician will be in support of the DLA Aviation Richmond: Defense Logistics Agency's aviation demand and supply chain manager. DLA Aviation Richmond is the primary source of supply for more than 1.3 million repair parts and operating supply items supporting 1,3...
Northrop Grumman Suffolk, VA, 23432
Employee will provide day to day support for Fleet units including guidance, account creation, Electronic Policy Orchestrator (ePO) functionality. Employee will primarily follow SOPs / TTPs and escalate other issues. The employee shall facilitate delivery of Host Based Seecurity System (HBSS) SME tracking artifacts and documentation to the HBSS Overarching Project Management Team Lead or his/her d...
IntelliDyne, L.L.C. Falls Church, VA
Job Description Responsibilities Principal Duties & Responsibilities: •Answer calls coming into the Tier 1 Help Desk by the third ring. •Create a customer incident in Remedy, the call tracking software for every call answered •Cross train on Blackberry Support, adding and deleting users to the DHA network as well as other ad hoc tasks. •Coordinate with team to ensure rapid response times and...
Company Computer Umbrella Inc Branch Culpeper VA US Position: Help Desk Technician Location: Culpeper, VA 22701 and help make IT fun for our clients. You MUST have experience handling clients with IT related problems… as the first line of support for all issues reported… This is a great chance to get in on the ground floor of a 5 year old company that is quickly growing. Come and join our ...

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Technology Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Virginia
(949 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.7%
Associates
20.5%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(635 Respondents)
Source: Monster.com Careerbenchmarking Tool

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