Help Desk Technician Jobs

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453 Help Desk Technician jobs found on Monster.

Jobs 1 to 20 of 453
Description CSC is looking for a Tier-1 Helpdesk Technician to work in a leveraged environment supporting multiple accounts to assist with delivering IT solutions for users. The position will utilize a variety of resources to help troubleshoot and bring in other staff for resolution of incidents. Essential Job Functions Answers help desk telephones and responds to basic customer inquiries to en...
This position is located in our VA, Fairfax facility Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. 1. Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques. 2. Installs and configures applications software and related hardware (such as...
This position is located in our DC, Washington facility General Dynamics IT has an immediate need for a Help Desk Technician in a mid-sized federal agency in Washington, DC. The candidate will provide assistance to users in accessing and using computer systems and business applications. Respond to and diagnose IT problems through a variety of means, such as phone and desktop support, or remote c...
Help Desk Technician III Sacramento, CA SBM Site Services is hiring a Help Desk Technician III for our headquarters in Sacramento, CA. The Help Desk Technician III is primarily responsible for providing end user IT support to SBM executives and employees, both locally and remotely. Responsibilities may include answering support phone calls and tickets for multiple IT supported services and envir...
Position Title: Help Desk Technician Location: St Charles and Belleville Campuses Start Date:As soon as possible. Duties & Responsibilities: Help Desk/IT Technician is responsible for troubleshooting and correcting computer, printer, and simple network problems, both proactively and in response to users' calls and emails. Requests from users are logged in tickets and resolved as soon as possibl...
Abacus Solutions Group is a technology services and solutions firm that supports the Federal government and Department of Defense. We're currently looking for a Help Desk Technician to join our team at Scott Air Force Base. The position will pay $13/hr. The shift is 11PM - 7AM, either Tuesday through Saturday or Sunday through Thursday. Requirements: Candidates must obtain a CompTIA Security+ ce...
Overview Provide phone and PC/LAN support to customers, using diagnostic tools to troubleshoot software, applications, and related network problems. Resolve moderately complex end user support issues on “first call” resolution model, provides desk side support, or escalates as needed. Complete work orders and move/add/change requests, including patches, upgrades, software deployments, installatio...
New York Cruise Lines, based at Pier 83 on the Hudson River, is one of the premier operators of waterborne dining and event facilities in New York through the iconic Circle Line Sightseeing Cruises, as well as World Yacht. Whether you are exploring New York for the first time or rediscovering your hometown, a Circle Line cruise is a relaxing and fun way to see the world's most famous skyline. Worl...
Job Description SUMMARY This position provides a first point of contact for HUB end-users requiring support on deployed technologies (e.g.: applications, systems, computers, and peripherals). This is a metric-based position monitored against average handle-time and call statistics. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to all customer inquiries in a courteous and professional manner A...
JOB DESCRIPTION: Help Desk Technician effectively evaluates and prioritizes incoming Help Desk requests, properly resolves requests, communicates efficiently and effectively with Employees and Management, as well as documents common problems and solutions. The Help Desk Technician is tasked with solving basic computer issues and escalating other issues to the proper group. The Help Desk Technicia...
We are seeking an experienced Junior Systems Administrator / Intermediate Help Desk Technician located in Arlington, VA.  The Junior Systems Administrator position is responsible for maintaining and implementing infrastructure solutions which cater to the visions, goals and business requirements of Federal customer. The Junior Systems Administrator will implement solutions that promote flexibility...
Description Over the past 30 years, DISH has built a talented group of leaders and support teams at its corporate headquarters in Englewood, Colorado. As the company continues to develop, offering new products and services to an increasing customer base, it looks to recruit outstanding candidates capable to turning ideas and strategies into world-class results. Requirements A successful Helpdes...
This position is located in our MD, Ft Meade facility Lead Help Desk Technician Ft. Meade, MD TS/SCI Clearance Required Responsible for identifying, troubleshooting and resolving problems encountered on various servers, desktop systems, Internet and other computer technology. Provide technical support to end-users regarding computer hardware and software. Install, test, certify and troubleshoo...
This position is located in our MA, Needham facility IT Service Desk Technician Under general supervision, and as a member of the IT Service Desk, provides 1st level IT support to customers for PC, server, applications, mobile, and hardware issues. Deal directly with customers either by telephone, electronically or face-to-face. Responds promptly to customer inquiries and within established Serv...
This position is located in our GA, Ft Gordon facility Lead Help Desk Technician FGDC/513th MI BDE, Ft. Gordon, GA TS/SCI Clearance Required Capable of providing Tier I and basic Tier II support to customers with hardware, software, and application problems. Can work through all types Tier II issues with telephone assist. Capable of running an entire remote site by themselves with demanding cu...
RESPONSIBILITIES: As the Help Desk Technician at our client's Bedminster, New Jersey (NJ) location, you will have the following responsibilities and functions: Understand architecture of wireless voice/data networks Troubleshoot/resolve service impairments in roaming, transport services, network hardware & software faults, translations, and voice/data network elements Correlate customer compla...
Radiant Global Logistics operates as a non-asset based third party logistics provider, and one of the fastest growing logistics networks in America. Our network now extends to over 100 locations across North America, serving a diversified account base that includes manufacturers, distributors and retailers, with our network of independent carriers and international agents positioned strategically ...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Help Desk Technician Uniondale, NY Full-Time $40,000 - $50,000 Apply Apply Help Desk Technician Uniondale, NY Full-Time $40,000 - $50,000 Apply Job Details If you are a Help Desk Technician with experience, please read on! We are a growing company who believes in all hands on deck. With our foc...
Desired Skills Technical skills Must have good network skills. Troubleshoot, manage and maintain multiple WAN and LAN components and services. Components include local and remote switches, routers, wireless and servers. Services include VPN’s and remote access. Ability to troubleshoot, repair and upgrade both computer hardware and software. Primarily Windows 7 and 8, some Mac/Linux Help des...
RESPONSIBILITIES: Our client is seeking an Entry-level IT Technician in North Stonington, Connecticut (CT). Tasks: Install new hardware (following established procedures where applicable) Install new software (following established procedures where applicable) Troubleshoot end user hardware/software issues Troubleshoot end user printing issues Document all work in ticket database and/or proc...

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Technology Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst
(949 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.7%
Associates
20.5%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(635 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Help Desk Technician Articles

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