Switchboard Services Manager Jobs

Switchboard Services Manager Overview


Telecommunications and specifically switchboards, have changed over the years. Switchboard Services Managers are responsible for overseeing the entire switchboard of a company. Incoming and outgoing calls are managed and they are responsible for making sure that calls are patched through to the correct people and in a timely manner. Industries that employ Switchboard Managers include health care, education and industrial, and the positions are found throughout the country. Some managers oversee dozens of operators as well as the IT staff people that are involved with the actual technology behind the system.

Switchboard Services Manager Job Education Requirements


The job requirements for Switchboard Services Manager positions vary depending upon the company. A high school diploma is required, and if someone has a degree in telecommunications, it can improve upon the resume. Proficient typing skills should be obtained, and a person should have experience managing others within a call center environment. Customer service should also be a focus of any candidate, since they will be dealing with callers and showing others how to do so. An understanding of how the technology works is also of the utmost importance.

Switchboard Services Manager Job Market


The world of telecommunications is evolving and switchboards are going digital. As such, the job market is dramatically dwindling in terms of the number of Switchboard jobs. Computers and advanced software known as VoIP are replacing switchboards around the country so that people do not have to rely on an actual person transferring the calls. There are still companies that prefer to have a person doing it, however. Managers can often be safe as well because they will oversee the digital programs. A similar skill set can also be helpful for Telecommunications Systems jobs.

Switchboard Services Manager Salary


The salary of Switchboard Services Managers will depend upon the size of the organization and the number of employees in which they are tasked to supervise. Statistics show that a Switchboard Manager can anticipate a salary ranging from $36,000 to $56,000 a year. Most of the jobs that are available are of a salaried nature, but some hourly positions are also available, with hourly rates between $15 and $17 an hour.
RSS

1000+ Switchboard Services Manager jobs found on Monster.

Jobs 1 to 20 of 1202
Job Description Eaton Corporation has an opening for an Operations Manager- Switchboard Assembly in its manufacturing headquarters for Panelboards and Switchboards located in Sumter, SC. As a member of the Senior Leadership Team, the primary function of the Operations Manager for the Switchboard Assembly function is to develop strategic direction and lead key manufacturing processes to ensure pr...
Thank you for your interest in this job opportunity at our offices in the beautiful Stone Center, formerly the Stone and Thomas Department store, in Wheeling, West Virginia. Williams Lea is growing; the following role is a planned expansion to our operation in Wheeling. We anticipate hiring for this new opportunity in approximately December 2013. We welcome your application to start a new career ...
The Ritz-Carlton Hotel Company, L.L.C. Bristol, MD
With more than 300 managed properties worldwide (including conference centers) our flagship brand, Marriott Hotels & Resorts celebrates the drive, focus, and resilience of our guests while focusing on exceptional service and genuine comfort. As part of the Marriott Hotels & Resorts team, you'll work to make the most of the travel experience of each and every guests. Find Your World™ at Marriott Ho...
The Ritz-Carlton Hotel Company, L.L.C. Halifax, NS
With more than 300 managed properties worldwide (including conference centers) our flagship brand, Marriott Hotels & Resorts celebrates the drive, focus, and resilience of our guests while focusing on exceptional service and genuine comfort. As part of the Marriott Hotels & Resorts team, you'll work to make the most of the travel experience of each and every guests. Find Your World™ at Marriott Ho...
The Operator is responsible for answering the switchboard consoles to connect, transfer calls and provide information to assist clients or refer them to appropriate contacts, either in the organizaion or elsewhere. The operator will perform routine and some non routine , continuous work involved with the switchboard operation and the maintenance of the computerized database which stores informatio...
Eaton Corporation Sumter, SC, 29150
Eaton Corporation has an opening for an Operations Manager- Switchboard Assembly in its manufacturing headquarters for Panelboards and Switchboards located in Sumter, SC. As a member of the Senior Leadership Team, the primary function of the Operations Manager for the Switchboard Assembly function is to develop strategic direction and lead key manufacturing processes to ensure production objectiv...
Eaton Corporation Sumter, SC
Eaton Corporation has an opening for an Operations Manager- Switchboard Assembly in its manufacturing headquarters for Panelboards and Switchboards located in Sumter, SC. As a member of the Senior Leadership Team, the primary function of the Operations Manager for the Switchboard Assembly function is to develop strategic direction and lead key manufacturing processes to ensure production objectiv...
Eastern Maine Healthcare Systems Brewer, ME, 04412
As a Dispatcher/ Switchboard Lead in the Communication Center you are responsible for all the duties required of the Dispatcher/Switchboard Operator position as well assist with the oversight of day to day operations in the Communication Center. ESSENTIAL DUTIES: Switchboard: 1. Answer all incoming calls from both outside and inside the Medical Center using professional telephone etiquette. 2. Tra...
Job Description: SWITCHBOARD OPERATOR Department: Communications Responsible to: Lead Operator, Switchboard & Answering Service Supervisor, Telecommunications Manager, Director of Information Systems, and/or Chief Executive Officer. Education/Training: High School Diploma or equivalent. Computer knowledge and good typing skills (50+ wpm) required. Answering service/Medical office experience pre...
Munson Medical Center Traverse City, MI, 49685
ENTRY REQUIREMENTS: Required : High School graduate Minimum of two years working with the public Basic computer skills Ability to verbally communicate effectively Ability to type 30 wpm Preferred : Basic office and general clerical skills. Two years operational/technical experience with automated communications equipment. High level of customer relation skills demonstrated in previous position(s)....
Job Description: SWITCHBOARD OPERATOR Department: Communications Responsible to: Lead Operator, Switchboard & Answering Service Supervisor, Telecommunications Manager, Director of Information Systems, and/or Chief Executive Officer. Education/Training: High School Diploma or equivalent. Computer knowledge and good typing skills (50+ wpm) required. Answering service/Medical office experience pre...
The Ritz-Carlton Hotel Company, L.L.C. Edinburgh, Scotland
With more than 300 managed properties worldwide (including conference centers) our flagship brand, Marriott Hotels & Resorts celebrates the drive, focus, and resilience of our guests while focusing on exceptional service and genuine comfort. As part of the Marriott Hotels & Resorts team, you'll work to make the most of the travel experience of each and every guests. Find Your World™ at Marriott Ho...
Unity Health System Rochester, NY, 14618
Serving the greater Rochester and Finger Lakes region and beyond, Rochester Regional Health System combines the resources, skills and accomplishments of Rochester General Health System and Unity Health System in an integrated network of nationally recognized, community-focused services. The full care continuum includes: Three full service acute-care hospitals Comprehensive ambulatory services Lead...
The Operator is responsible for answering the switchboard consoles to connect, transfer calls and provide information to assist clients or refer them to appropriate contacts, either in the organizaion or elsewhere. The operator will perform routine and some non routine , continuous work involved with the switchboard operation and the maintenance of the computerized database which stores informatio...
As part of its mission, Alphapointe provides preferential hiring to people with vision impairments (legally blind). This position is an "on-call" position that will be utilized to cover staff shortages on any shift, any day of the week. Job Summary : Under the direction of the Manager, the hospital switchboard operator is responsible for processing incoming and outgoing telephone calls/emergency...
Thank you for your interest in this job opportunity at our offices in the beautiful Stone Center, formerly the Stone and Thomas Department store, in Wheeling, West Virginia. Williams Lea is growing; the following role is a planned expansion to our operation in Wheeling. We anticipate hiring for this new opportunity in approximately December 2013. We welcome your application to start a new career ...
Episcopal Church New York, NY, 10007
POSITION SUMMARY This position will have the responsibility of answering and directing incoming calls to the Church Center (DFMS) main number, providing information as appropriate by directing callers to the appropriate staff members. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Switchboard Operation (1)receives and directs incoming calls to the appropriate person or department and provides calle...
Advocate Healthcare & Hospitals Corp. Park Ridge, IL
The Switchboard Communications Specialist, whether inbound or outbound answers and/or initiates customer calls, responds to customer needs, processes all internal/external calls, places long distance/ toll calls, operates the page system, processes emergency codes for the Advocate South Region Switchboard Communications Call Center which includes the following hospitals (Advocate Christ Medical Ce...
Sanford Health System Worthington, MN, 56187
Part-time, 32 hours per pay period. Hours are 5:00pm-9:00pm Monday-Friday and 2:30pm-9:00pm on weekends. Operates switchboard to relay incoming, outgoing and interoffice calls and performs miscellaneous hospital communications and clerical duties. Must have excellent customer service skills to communicate with internal and external customers. Must be accessible to other departments upon demand ...
Sanford Health System Worthington, MN, 56187
Position is 56 hours per pay period. Hours are 10:00am-7:00pm including weekends and holidays. Operates switchboard to relay incoming, outgoing and interoffice calls and performs miscellaneous hospital communications and clerical duties. Must have excellent customer service skills to communicate with internal and external customers. Must be accessible to other departments upon demand for inquir...

Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
email me

Upload your resume and let employers find you!
It's that simple!

Telecommunications Career Tools

Switchboard/Mail Services Manager

Salaries

$24,960.00 - $76,800.00
Typical Salary for Switchboard/Mail Services Manager
(7389 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
32.3%
Some College Coursework Completed
26.3%
Associates
13.7%
High School
12.9%
Master's
8.4%
Certification
2.4%
Vocational
2.3%
(5072 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Switchboard Services Manager Articles

Determine Your Value Article Rating
How can you protect yourself from being underpaid? Know your worth before entering into any discussion or renegotiation of your salary.
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2014 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2014.4.70.65-309
eTrustLogo