2. Lead and deploy employees or contractors to support, maintain and troubleshoot desktops, laptops, mobile devices, network LAN/WAN, infrastructure and A/V-Collaboration tools (Windows 10, Linux, Mac, Android, iOS, Citrix, VMWare, Azure, M365, Cisco/Meraki, Fortinet, printers, scanners, etc.). Our current environment includes: End user devices (laptops, desktops): ~ 2,000 (all Windows 10 + 4 Mac PCs).