Summary: Plans and coordinates activities concerned with installing/maintaining instrumentation, investigating and resolving customer reports of problems with instruments, to drive customer satisfaction and minimize future operational or service difficulties by performing the following duties: Essential Duties & Responsibilities: Provides Curative/Emergency Service, Preventive Maintenance, Updates (TBs), at customer's facility. Installs instruments at customer's facility, sales demos, product shows, etc, to ensure full functionality according to Diagnostica Stago specifications.