Telephone Technician Jobs
Telephone Technician Overview
Telephone Technicians, also known as Telecommunications Equipment Installers, work on both new construction and commercial properties looking for an upgrade. Installers deal with cabling, intricate boxed components and physical labor on a daily basis. Some installations require digging to lay wiring to a building, whereas other jobs only need a new equipment box set up for a client. Technicians must also troubleshoot installations and existing equipment to make all parts communicate effectively. There is some customer service involved as technicians train users at the site about their new telephone system. Work hours may be set, but technicians are often on-call as well for any down equipment issues.
Telephone Technician Education Requirements
Although a four-year degree isn't necessary for technicians, the technical aspects of the job require trade school experience. Telecommunications Systems, Telecommunications and electronics are just some of the trades and classes technicians require. However, each Telephone Technician position has its proprietary information, warranting on-the-job training for almost all new employees. For employers with a long applicant list, potential employees can look into certification or receiving their two-year trade degree to gain an advantage. Experience in other technical fields like the automotive or construction industries also helps potential telephone technicians land the right job.
Telephone Technician Job Market
According to statistics, there is slow job growth between 2012 and 2022 of about 4 percent. The competitive Telephone Technician job market requires passionate employees with an education to back up their skills. Two-year degrees should be pursued, possibly through night or weekend classes. Technicians need to have a well-rounded knowledge of on-the-job and textbook skills. They can slowly move up through the technician ranks, such as pursuing a Level 4 Installer ranking.
Telephone Technician Salary
Salaries range from $30,000 to slightly over $70,000 each year (2). These numbers are based on experience and schooling, especially if the technician is calm under pressure on a job site. Employees that are good with customers and wire intricate telephony systems perfectly are a step ahead of other applicants in this competitive market.
Black Box is seeking an experienced Switch Technician. This role is at Sandia National Labs in Albuquerque, NM. The successful candidate shall have a minimum of a Bachelors degree or equivalent years of experience providing technical IT support in a corporate setting.Must understand IT Service Management and delivery within industry best practices framework such as ITIL. General Duties: Under m...
1) Overview The primary function of this position is to perform the installation of the Company’s contract sales (system installations) and Service orders in the most effective and efficient manner possible and within the labor budgets established for each contract sale and manager the process with Excellent Customer Satisfaction. 2) Authority a) The Technicians are granted authority to perform...
Major NYC Based Telecommunications firm seeks qualified installer/service technicians. Must have experience with ShoreTel, NEC, and Mitel Phone Systems. Individual must have knowledge of and will perform installation, moves, adds, changes and repairs. Must be willing to travel throughout the Tri-State area. Excellent salary, benefits and advancements...
. Adecco Engineering and Technical is currently recruiting for a Telecommunications Technician within the West LA area! This is an urgent need with a terrific organization, providing long term growth potential! This is a contract position offering $25 hourly. Please see below for further details! Requirements for the position are as follows: Installation and troubleshooting techniques on Nortel...
Division : Business Integration Work Location(s) : United States-Wisconsin-Madison Full/Part Time : Full-Time Position Information This position is in a call center environment taking 300 calls a day from customers and other callers. Perferred candidate will have prior call center experience and strong customer service skills. Position Objective Processes incoming calls from internal and e...
Convergys Corporation Erlanger, KY
Description Dimension & Scope: Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services. Principal Duties and Responsibilities: *Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. *Listen attentively to customer needs and concerns; demonstrate empathy. *Clarify cu...
Birns Telecommunications is seeking qualified installer/service technicians. Technician must have experience with one of the following telephone systems ShoreTel, NEC, and/or Mitel. Individual must have knowledge of and will perform installation, moves, adds, changes and repairs. Must be willing to travel throughout the Tri-State area. Company vehicle will be provided. Excellent salary, benefit...
Local established business is seeking a candidate who is experienced in installing and troubleshooting business telephone systems, telephone network and fiber optic cabling. Must have ability to interact with customers in a professional and courteous manner and be self motivated. Pay will depend upon experience....
Westchester County NY Avaya Partner looking for qualified installer to install, program and train customers on Avaya IP Office, Partner and older Lucent phone systems. Also light cabling work. Must have tools and experience with Avaya telephone systems. Positions available immediately. Benefits and retirement plan included....
Satellite Surf Inc Chicago, IL
Job Description Growing telecom company looking for a sharp PBX Technician. Job Requirements Applicant must be a self starter, motivated and be prepared to possibly move into a national service/support management role over time. Great work environment. Must be willing to travel. Job Snapshot Employment Type Full-Time Job Type Telecommunications Education Not Specified Experience Not Specif...
Convergys Erlanger, KY, 41018
Dimension & Scope: Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services. Principal Duties and Responsibilities: *Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. *Listen attentively to customer needs and concerns; demonstrate empathy. *Clarify customer requir...
University of Minnesota Crookston, MN, 56716
***This position is represented by a bargaining unit; AFSCME Technical. Dues or fair share deductions will be made.*** MINIMUM QUALIFICATIONS One or more years of any combination of relevant post high school computer technical education, training and/or experience. demonstrated Knowledge of applicable computing devices; demonstrated knowledge of applicable computer software applications and users...
Job Purpose: Testing and Programming Used Phone Systems in House. Inside Sales of Refurbished Phone Systems to Installers. Duties: * Testing, Programming, Inside Sales Person, Technical Support Person, Helping and assisting others with shipping and receiving if needed. 8AM-5PM Monday through Friday. Inside Sales Person: This would be your main job. Talking with customers by helping them solve ...
White Communications, LLC is looking for new telephone sales representative to join our team! We are an authorized dealer for DirecTV and offer retail sales, service, & installation of residential, multi-family & commercial satellite systems. We have a team of highly trained, highly professional individuals with one common goal. To provide our customers the best customer service experience possib...
Kaiser Permanente Honolulu, HI, 96812
Under direct supervision, performs variety of communication functions including, but not limited to, operating telephone/switchboard/paging systems, issuing paging equipment, clerical duties and providing technical support; collaborates with other staff members both within and outside department in accomplishing of own job duties as well as to assist others in accomplishing theirs; serves as team ...
Job Purpose: Telephone Connection is a technology solutions provider headquartered in Austin, Texas. We provide a broad range of Technology products and services organized in four core areas of business – Information Technology, Telecommunications, Technology Infrastructure, and Telecommunications Consulting. We currently sell and maintain ADTRAN data equipment, and VoIP solutions from ADTRAN, AV...
Telecom Data Support Technician-San Antonio, TX-Contract to Hire Did you know that CompuCom's employee benefits start on the first day of employment? We are also offering Per Diem for candidates over 50 miles away, and relocation bonus is possible for out of state candidates interested in moving to Midland, TX. Vehicle and tools are also offered. The Job: Operating out of Midland, TX, provide...
A-Line Staffing Solutions –Now Hiring Pharmacy Technician Trainees for a National Leading Pharmacy Benefit Manager in Richardson, TX! MUST BE REGISTERED WITH THE TEXAS STATE BOARD OF PHARMACY AS A PHARMACY TECHNICIAN TRAINEE Open enrollment and Flu season along with a record sales year has resulted in our client managing prescription benefits for millions of patients across the country. If you h...
Switch Technician is responsible for the advanced installation, operation, and maintenance of switching, data communications, and peripheral equipment associated with the Mobile Telephone Switching Office (MTSO). Other duties include coordinating installation, testing, and troubleshooting of transmission facilities (OC48, T3, T1, and DSO); troubleshooting, upgrading, and administering multiple ven...
Thanks for checking out this fantastic new opportunity! Whether you’re an experienced professional, or a recent graduate – ARES brings value to your job search. Through our company, you can access opportunities and connect with an amazing network of top employers. www.ARESstaffing.com Company Name ARES Industry Information Technology City New York City, New York State United States Country U...
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Telecommunications Career Tools
$24,960.00 - $80,340.00
Typical Salary for Telephone Technician
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Establishes communications systems by installing telephone systems and equipment.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attention to Detail
Establishes telephone system by assessing installation site; installing modem hardware and software; running and pulling cable; programming and calibrating equipment; adhering to codes, regulations, and standards.
Plans telephone installations by studying design plans, layouts, and technical specifications; ordering and gathering equipment, supplies, materials, and tools; coordinating schedule with customer.